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What is Diaform?

Diaform is an AI-powered interview platform that enhances the process of gathering product feedback by combining the depth of Zoom discussions with the extensive reach of conventional surveys. Instead of forcing all participants to respond to a uniform set of questions, Diaform encourages AI-driven conversations that can follow up on answers, probe the rationale behind responses, and convert surface-level feedback into valuable insights. Users have the option to create initial inquiries, specify how deeply the AI should delve into each topic, and share a single link, guaranteeing that every participant embarks on a customized experience based on their answers. The AI adeptly determines which answers require further questioning and knows when to move on, ensuring that ambiguous responses like “fine” or “ok” do not obstruct the collection of detailed, open-ended feedback. Participants are given the choice to communicate via voice or text, promoting longer, more sincere, and honest replies. Each session produces a detailed summary featuring sentiment analysis, levels of confidence, important keywords, memorable quotes, and recurring themes, allowing teams to swiftly act on insights instead of sifting through individual responses. Diaform is tailored for customer-focused research projects where a deep understanding is essential, covering aspects such as churn analysis, onboarding processes, post-purchase assessments, concept validation, and interviews. With this innovative solution, organizations can efficiently transform data into actionable insights, ultimately fostering a culture of continuous improvement. By utilizing Diaform, businesses can ensure they are truly listening to their customers' voices and adapting accordingly.

What is Betterstood?

Betterstood is a cutting-edge software solution that streamlines adaptive interviews and structured intake through interactive voice and chat features. Users can define specific goals for interviews, provide authorized information, create different scenarios and campaigns, and specify the types of data they want to collect. During the interview, follow-up questions are generated in real time based on individual responses, fostering a more customized dialogue. After the session, teams can examine transcripts, summaries, structured response fields, and pertinent quotes for more profound insights. This platform serves research, product development, marketing, and sales teams engaged in customer discovery, feedback collection, lead qualification, or initial intake management. Furthermore, Betterstood provides self-service registration and a public interactive demo, ensuring accessibility through both a free plan and multiple subscription options to meet diverse needs. Overall, its adaptability aids teams in deepening their comprehension of customer viewpoints and refining their outreach strategies, ultimately enhancing their effectiveness in various domains. Its user-friendly design makes it an appealing choice for organizations looking to innovate their interviewing processes.

Media

Media

No images available

Integrations Supported

Zoom

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Diaform

Date Founded

2021

Company Location

Sweden

Company Website

diaform.io

Company Facts

Organization Name

Eigensource

Date Founded

2024

Company Location

Spain

Company Website

betterstood.com

Categories and Features

AI Interviewing

Not specified

Categories and Features

AI Interviewing

Not specified

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