Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Podium Reviews & Ratings
    2,094 Ratings
  • Sendbird Reviews & Ratings
    164 Ratings
    Company Website
  • Pylon Reviews & Ratings
    62 Ratings
    Company Website
  • Twilio Messaging Reviews & Ratings
    1,082 Ratings
    Company Website
  • TablesReady Reviews & Ratings
    85 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    186 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    3,234 Ratings
  • Squaretalk Reviews & Ratings
    258 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    99 Ratings
    Company Website

What is DooPage?

DooPage, a software company based in Vietnam, provides a cutting-edge messenger-based omnichannel CRM solution aimed at optimizing and consolidating the daily functions of businesses that handle multiple customer communication channels, which include Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, while currently beta testing WhatsApp, Line, Viber, and Google Business Message. The platform incorporates a default pick-up pool that can be adjusted to utilize round-robin distribution, thereby facilitating effective management of incoming inquiries. All forms of communication, such as comments, chat messages, feedback, and reviews, are merged into a single chronological stream, allowing businesses to manage each interaction as a unique customer message. Users also have the option to establish quick reply templates for frequently asked questions, as well as the capability to manually initiate chatbot scenarios for more complex interactions. In addition to this, regular phone calls are presented as audio messages within the same chat thread, allowing users to both make and receive calls while concurrently interacting with customers on the screen. This integration not only improves the customer experience but also increases operational efficiency, ensuring that businesses can respond promptly and effectively. Overall, this innovative approach by DooPage transforms how companies engage with their customers across various platforms.

What is Alcméon?

Alcméon’s cutting-edge cloud technology enables organizations to utilize widely-used messaging platforms like Facebook Messenger, iOS Messages, and WhatsApp as versatile avenues for customer service, marketing, and conversational commerce. The platform integrates effortlessly with prominent social media and messaging APIs, such as Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, and Google My Business, demonstrating a strong dedication to quickly implementing new features through direct collaboration with their technical teams. Additionally, Alcméon’s back office is optimized for smooth integration with clients' information systems and CRM solutions like Salesforce, Oracle, Zendesk, and Efficy, promoting efficient operations. Clients also receive the advantage of having a dedicated customer success manager, alongside various training opportunities available both online and offline, as well as special events crafted specifically for them. This all-encompassing strategy not only boosts customer interaction but also equips businesses to thrive in the constantly changing digital environment, ultimately leading to greater satisfaction and loyalty among their clientele.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Apple Business Chat
Google Business Profile
Instagram
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SAP Store
Salesforce
Shopee
WeChat
WhatsApp
X (Twitter)
Zalo
Zendesk
efficy

Integrations Supported

Facebook
Facebook Messenger
Apple Business Chat
Google Business Profile
Instagram
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SAP Store
Salesforce
Shopee
WeChat
WhatsApp
X (Twitter)
Zalo
Zendesk
efficy

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DooPage

Company Location

Vietnam

Company Website

doopage.com

Company Facts

Organization Name

Alcméon

Date Founded

2011

Company Location

France

Company Website

www.alcmeon.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

Engati Reviews & Ratings

Engati

Engati Technologies
Local Measure Engage Reviews & Ratings

Local Measure Engage

Local Measure