Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CallHub Reviews & Ratings
    428 Ratings
    Company Website
  • Zoom Phone Reviews & Ratings
    2,944 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,231 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,436 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,634 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,597 Ratings
    Company Website
  • Bigly Sales Reviews & Ratings
    9 Ratings
    Company Website

What is Dynamics Telephony?

Dynamics Telephony integrates your phone system seamlessly with Dynamics 365, enhancing communication efficiency and customer management. - Automatically identify customers in Dynamics 365 prior to answering calls. - Access phone controls directly within Dynamics 365 for actions like answering or transferring calls. - Make calls to contacts in Dynamics 365 with just one click. - Keep a complete record of all interactions logged in Dynamics 365. - Merge telephone statistics with CRM data for comprehensive insights in Dynamics 365. - Integrate incoming calls with Omnichannel support for a more cohesive experience. - Utilize call outcome buttons to effortlessly schedule follow-up activities. - Analyze all metrics through customizable dashboards and reports in Dynamics 365. - This integration not only streamlines operations but also enhances the overall customer experience.

What is Boom AI?

This cutting-edge, proprietary AI is expertly designed to optimize lead generation at the initial stages and streamline the process of acquiring new clients. It thoroughly processes spoken language, handling a vast array of intents and countless phrases through advanced deep learning methods. Featuring a remarkably human-like voice that can adopt various personas, it is capable of creating distinct vocal identities tailored for specific marketing campaigns. With over a decade of experience gathered from call centers, this AI is in a constant state of evolution to enhance its efficiency. Its ability to transition smoothly between different partners while maintaining the same pitch and campaign contributes to increased operational consistency. Furthermore, it offers remarkable flexibility regarding outreach timing and the frequency of AI interactions. Imagine the possibilities of having more than 100 AI agents available at a moment's notice. The system stands out with its exceptional voicemail and silence detection capabilities, in addition to real-time identification of call outcomes, combined with predictive analytics following calls. It also prioritizes immediate logging and acknowledgment of any do-not-call requests, thus facilitating compliance and improving the overall user experience. This groundbreaking method of AI-driven communication signifies a major advancement in strategies for customer engagement, paving the way for future innovations in the field. As businesses increasingly embrace these technologies, the landscape of customer interactions is poised for transformative change.

Media

Media

Integrations Supported

8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
Microsoft AppSource
Microsoft Dynamics 365
RingCentral RingCX

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$15.00/month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Dynamics Telephony

Date Founded

2014

Company Location

Ireland

Company Website

www.dynamicstelephony.co.uk

Company Facts

Organization Name

Boom AI

Date Founded

2007

Company Location

United States

Company Website

boom.ai/product/

Categories and Features

Integration

Dashboard

Telephony

Auto-Dialer
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Lead Generation

Not specified

Popular Alternatives

TCMS Reviews & Ratings

TCMS

Total Call Center Management Solutions

Popular Alternatives

Botcadence Reviews & Ratings

Botcadence

Botcadence Private Limited
InGenius Reviews & Ratings

InGenius

Upland Software
Flydial Reviews & Ratings

Flydial

Flydial AI