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What is Dynamics Telephony?

Dynamics Telephony integrates your phone system seamlessly with Dynamics 365, enhancing communication efficiency and customer management. - Automatically identify customers in Dynamics 365 prior to answering calls. - Access phone controls directly within Dynamics 365 for actions like answering or transferring calls. - Make calls to contacts in Dynamics 365 with just one click. - Keep a complete record of all interactions logged in Dynamics 365. - Merge telephone statistics with CRM data for comprehensive insights in Dynamics 365. - Integrate incoming calls with Omnichannel support for a more cohesive experience. - Utilize call outcome buttons to effortlessly schedule follow-up activities. - Analyze all metrics through customizable dashboards and reports in Dynamics 365. - This integration not only streamlines operations but also enhances the overall customer experience.

What is Call+?

Call+ Automatic Dialer provides an efficient software solution designed to optimize your workflow and save crucial time for both you and your team. It encompasses a variety of features, including VOIP, ACD Software, CRM Software, Data Handler, Predictive Dialer, and Call Recording Software, delivering all-inclusive digital solutions suited for businesses and individuals alike. With the capability to centralize all tasks in one platform and offer automatic synchronization, overseeing your operations has become remarkably simple. Our dedicated support desk is accessible 24/7 to assist with any questions you may have in real-time, ensuring you always have the help you need. Your information is protected through end-to-end encryption, maintaining both privacy and accessibility no matter where you are. The installation process is quick and user-friendly, requiring just a single click, and includes features like Contact Sync, Quick Notes, WhatsApp Messaging, SMS, and Call Details. Call+ is especially advantageous for small enterprises, providing the ability to make international calls without disclosing your mobile number, effectively hiding your identity from the recipient. The intuitive interface allows for easy dialing or selection from your contacts directly within the app. Moreover, the adaptability of Call+ supports a wide range of calling requirements, significantly improving communication efficiency for all users. This flexibility not only enhances productivity but also allows users to tailor their communication strategies to fit their specific needs.

Media

Media

Integrations Supported

8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
Microsoft AppSource
Microsoft Dynamics 365
RingCentral RingCX

Integrations Supported

8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
Microsoft AppSource
Microsoft Dynamics 365
RingCentral RingCX

API Availability

Has API

API Availability

Has API

Pricing Information

$15.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dynamics Telephony

Date Founded

2014

Company Location

Ireland

Company Website

www.dynamicstelephony.co.uk

Company Facts

Organization Name

Call+

Date Founded

2018

Company Location

India

Company Website

callplus.app

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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