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What is ElevateAI?

The developer-friendly API offers immediate access to transcription capabilities and customer experience artificial intelligence, drawing on two decades of research and validated case studies. ElevateAI puts NICE's groundbreaking AI technologies right at your fingertips, making it a reliable choice for both emerging startups and established global brands alike. With millions of users placing their trust in NICE, you can enhance customer experiences through APIs that are supported by over 20 years of expertise and a portfolio of 70 technology patents. Leveraging the latest advancements in AI, machine learning, and deep learning, our solutions operate within high-dimensional semantic spaces that maintain context awareness. Our transcription services are perpetually refined through billions of interactions in contact centers, ensuring the development of a model that is both highly accurate and broadly applicable. Furthermore, our enduring collaborations with top brands worldwide grant us an unparalleled ability to comprehend conversations on a massive scale, ultimately transforming customer engagement strategies. This commitment to innovation positions NICE as a leader in the ever-evolving landscape of customer experience technology.

What is Aiko?

Aiko is an AI-powered audio transcription app for Apple devices, including macOS, iOS, and visionOS. The app helps users convert speech to text from meetings, lectures, interviews, recordings, voice memos, and other audio sources. Aiko uses OpenAI’s Whisper model running locally on the device, which means audio is processed on-device instead of being sent to an external transcription server. This makes the app especially useful for sensitive recordings and privacy-conscious workflows. On macOS, Aiko uses the Whisper large v2 model for high-quality transcription. On iOS, the app uses the medium or small Whisper model depending on available memory. Aiko also supports Shortcuts, allowing users to create workflows for batch-style transcription, Finder-based transcription, quick recording, action button recording, clipboard output, Notes integration, and additional processing. Users can transcribe files directly from Finder on macOS through Quick Actions after setting up the shortcut. On iPhone, users can create shortcuts to record, transcribe, show results in Aiko, or pass transcriptions into other apps. Aiko offers a 14-day TestFlight trial with full app access, no limitations, no auto-charges, and no commitment. By combining on-device Whisper transcription, strong privacy, Shortcuts automation, Apple ecosystem support, and simple speech-to-text workflows, Aiko helps users turn audio into usable text across personal, academic, and professional contexts.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$0.18 per hour
$0.18 per hour for transcriptions
$0.05 per hour for CX AI
Free Version
Free Trial Offered?

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NICE

Date Founded

1999

Company Location

United Kingdom

Company Website

www.elevateai.com

Company Facts

Organization Name

Sindre Sorhus

Company Website

sindresorhus.com/aiko

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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