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What is ElevateAI?

The developer-friendly API offers immediate access to transcription capabilities and customer experience artificial intelligence, drawing on two decades of research and validated case studies. ElevateAI puts NICE's groundbreaking AI technologies right at your fingertips, making it a reliable choice for both emerging startups and established global brands alike. With millions of users placing their trust in NICE, you can enhance customer experiences through APIs that are supported by over 20 years of expertise and a portfolio of 70 technology patents. Leveraging the latest advancements in AI, machine learning, and deep learning, our solutions operate within high-dimensional semantic spaces that maintain context awareness. Our transcription services are perpetually refined through billions of interactions in contact centers, ensuring the development of a model that is both highly accurate and broadly applicable. Furthermore, our enduring collaborations with top brands worldwide grant us an unparalleled ability to comprehend conversations on a massive scale, ultimately transforming customer engagement strategies. This commitment to innovation positions NICE as a leader in the ever-evolving landscape of customer experience technology.

What is Azure AI Speech?

Accelerate the creation of voice-enabled applications confidently by leveraging the Speech SDK. This powerful tool enables accurate speech-to-text transcription, produces lifelike text-to-speech results, facilitates spoken language translation, and provides speaker recognition capabilities within conversations. You can customize your applications by employing tailored models through Speech Studio. Experience state-of-the-art speech recognition, realistic text-to-speech synthesis, and award-winning speaker identification technology, all while ensuring your data privacy, as no speech input is recorded during processing. Additionally, you can personalize voices, add specific terms to your vocabulary, or craft your own distinctive models. The Speech SDK is versatile enough to be used in various settings, such as cloud platforms and edge containers. With impressive accuracy, you can transcribe audio in more than 92 languages and dialects. This technology enhances customer comprehension via call center transcriptions, improves user experiences with voice-activated assistants, and captures important discussions in meetings, among other applications. Utilize the text-to-speech features to create applications and services that communicate in a natural manner, offering a selection of over 215 voices across 60 languages, which greatly enhances the engagement and versatility of your projects. The combination of these extensive capabilities empowers developers to innovate effortlessly while significantly enhancing user interactions and satisfaction.

Media

Media

Integrations Supported

Azure Marketplace
Blabby
Crestwood Cloud
Custom Neural Voice
Fleece AI
Microsoft 365
Microsoft Azure
OpenAI Whisper
PyGPT
Restack

Integrations Supported

Azure Marketplace
Blabby
Crestwood Cloud
Custom Neural Voice
Fleece AI
Microsoft 365
Microsoft Azure
OpenAI Whisper
PyGPT
Restack

API Availability

Has API

API Availability

Has API

Pricing Information

$0.18 per hour
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NICE

Date Founded

1999

Company Location

United Kingdom

Company Website

www.elevateai.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/ai-services/ai-speech

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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