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What is Enconvo?

Enconvo is a cutting-edge cloud-based communication platform that merges modern telephony, collaboration tools, connectivity, mobility, and video conferencing into a single flexible system, catering to both remote and hybrid work settings. At the heart of its services, Enconvo Contact replaces outdated onsite phone systems with scalable cloud-based telephony solutions that offer essential features like call management, voicemail, call recording, analytics, marketing while on hold, and seamless integration of fixed and mobile devices, ensuring teams stay connected on various platforms. Users benefit from softphone applications compatible with mobile, tablet, and desktop devices, enabling them to make and receive VoIP calls and messages while effectively separating work and personal contacts and accessing voicemail and call history from anywhere. Furthermore, Enconvo enhances operational efficiency by offering integration with CRM systems and other third-party applications, while organizations can effortlessly deploy video conferencing capabilities using Enconvo Meetings. Collectively, these functionalities create a holistic communication solution that is specifically designed to meet the demands of today's workforce, promoting collaboration and productivity across diverse environments. By leveraging such advanced features, businesses can adapt to changing communication needs and improve overall team engagement.

What is Call2Kitchen?

We are dedicated to equipping restaurant chains with top-tier technology solutions. This commitment is crucial for optimizing operations and addressing the increasing expectations of customers. With our Supervisor Module, you will uncover ways to enhance customer service while staying updated on your operational processes. You will gain comprehensive control over your business activities by monitoring agents, managing inventory, analyzing data, and much more. The system is designed to be customized according to your unique requirements. Our advanced phone router minimizes wait times, thereby elevating customer satisfaction. It efficiently organizes, oversees, and directs calls to the appropriate agents. Each feature can be adapted to suit your preferences. Additionally, our VoIP Softphone software enables you to emulate the capabilities of your desk phone directly on your device. It encompasses essential functionalities such as call transfer, hold options, multiple lines, voicemail, and more. The server simplifies the management of your team's communication, enhancing overall efficiency. By integrating these tools, you are better positioned to thrive in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Aloha Cloud by NCR Voyix
Oracle MICROS POS
Simphony POS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$45 per month

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Enconvo

Date Founded

1993

Company Location

United Kingdom

Company Website

enconvo.co.uk

Company Facts

Organization Name

CCDEx Technologies

Date Founded

2011

Company Location

United States

Company Website

www.call2kitchen.com

Categories and Features

Cloud PBX

Not specified

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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