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What is Evolve IP?

Maximize your workforce’s potential by utilizing premium collaboration solutions from Microsoft and Cisco, seamlessly integrated with Evolve IP’s acclaimed enterprise voice and communication services. Our bespoke Purpose-Built® offering is tailored to your organization's needs, significantly boosting employee productivity and improving operational efficiency. Evolve IP Desktop Services, which encompass DaaS, RMM, ITaaS, and more, empower your team to work remotely while allowing IT departments to easily manage, secure, and update devices and applications for all users. Enhance your customer service capabilities with Evolve IP's highly regarded omnichannel contact center solution, recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years and achieving the highest client recommendation score among all vendors assessed. This customized communications and contact center platform is specifically designed to address your business’s unique requirements, ensuring effective and seamless communication. By opting for Evolve IP, you are making a strategic investment in technology that not only enhances your organization's productivity but also improves overall employee satisfaction and engagement. Ultimately, this holistic approach will lead to a more cohesive and efficient work environment for your entire team.

What is Acclaim Solaria?

Acclaim Solaria is a robust, fully integrated software platform designed to meet the operational needs of court reporting and litigation service firms. It provides a centralized, Windows-based system that consolidates business processes into a single, easy-to-use interface. The platform enables real-time access to information across departments, allowing firms to make faster and more accurate decisions. Acclaim Solaria integrates with Microsoft Office, making it easy to create customized documents and manage administrative tasks. It also connects with QuickBooks, streamlining accounting functions such as invoicing, payments, and financial reporting. The software enhances communication by integrating with email systems to send automatic confirmations, updates, and scheduling details. It supports additional integrations with tools like Stenexus for remote conferencing and YesLaw for transcript production, improving workflow efficiency. The platform also includes SMS communication capabilities for coordinating with contractors in real time. With the optional ServiceLink feature, businesses can extend their operations online, offering scheduling and client access through web-based tools. Acclaim Solaria eliminates the need for multiple standalone applications by providing a unified solution for managing operations. It helps improve workflow efficiency, reduce manual tasks, and enhance client service. The system is designed to support scalability as firms grow and expand their operations. Overall, Acclaim Solaria delivers a comprehensive and efficient solution for managing litigation service businesses.

Media

Media

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Integrations Supported

Microsoft 365
Act!
GoldMine CRM
Google Contacts
Microsoft Teams
NetSuite
Sage CRM
Salesforce
Sugar Sell
Verint Workforce Engagement
Zendesk

Integrations Supported

Microsoft 365
CaseTestify
LiveLitigation Realtime
Microsoft Outlook
Zoom

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$60/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Evolve IP

Date Founded

2011

Company Location

United States

Company Website

www.evolveip.net

Company Facts

Organization Name

Acclaim Legal Solutions LLC

Company Location

United States

Company Website

www.acclaimlegal.com

Categories and Features

Business VoIP

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

UCaaS

Not specified

Virtual Desktop (VDI)

Not specified

Categories and Features

Court Reporting

Not specified

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