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What is Exotel?

Exotel is a dependable and secure cloud-based phone system designed for businesses. Setting it up is straightforward, requiring no extra infrastructure or hardware. This system enables sales and support teams to operate from any location seamlessly. Customers can benefit from a tailored calling experience that enhances engagement. With Exotel's intuitive drag-and-drop builder, users can effortlessly create, manage, and monitor call flows. Additionally, initiating SMS campaigns is simple, with a promise of optimal delivery rates across more than 190 countries. User verification through SMS and calls is also made hassle-free, ensuring high success rates while remaining non-intrusive. As communication needs evolve, Exotel continues to adapt, providing businesses with innovative tools to enhance their customer interactions.

What is AVOXI?

AVOXI Genius offers an affordable and user-friendly cloud-based call center software solution. With this web-based contact center, you can effortlessly oversee your business communications. The software seamlessly integrates voice services with your contact center operations. You can also activate virtual phone numbers in over 170 countries. AVOXI Genius is recognized as the top-selling solution globally, with pricing plans beginning at just $19.99 per user. For a limited time, you can take advantage of an offer that includes two months of complimentary service. This makes it an excellent option for businesses looking to enhance their communication capabilities without breaking the bank.

Media

Media

Integrations Supported

Armour365
Automate365
BoldDesk
Detrack
ERPNext
EnKash
Kylas
LifeLinkr
Matiyas
OneHash CRM
Quickdelivery
SuprSend
Tookan
TugBiz
Vitrify IVF Software
Vtiger Help Desk

Integrations Supported

Microsoft Dynamics 365
SuiteMaster
Zendesk
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$19.99/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Exotel

Date Founded

2011

Company Location

India

Company Website

exotel.com/en/

Company Facts

Organization Name

AVOXI

Date Founded

2001

Company Location

United States

Company Website

www.avoxi.com

Categories and Features

Communication APIs

Not specified

SMS Marketing

Not specified

Telephony

IVR / Voice Recognition

Voice Broadcasting

Not specified

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
IVR / Voice Recognition

Communication APIs

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Voice Customization
Voice Mail

Telephony

Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
VoIP

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

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