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What is FCS Voice?

FCS Voice stands out as an all-encompassing platform that combines session initiation protocol (SIP) with analog systems to support both digital messaging and voice communication. This innovative solution enables users to effectively manage voicemails and fax messages for guests during their arrivals and departures, ensuring smooth operations. FCS Voice allows for timely and accurate updates concerning room statuses, facilitating better service delivery. Moreover, the platform features an auto attendant capability that directs incoming calls to specified extensions or departments without requiring an operator's intervention. By utilizing FCS Voice, you can significantly improve your communication workflows, as the system is compatible with all major property management systems (PMS) and private automatic branch exchange (PABX) systems in use today. Users have the convenience of managing guest voicemails and fax communications, while FCS Voice also provides customized auto wake-up calls and check-out reminders in various languages for individuals or groups. Additionally, the IVR feature in FCS Voice ensures that updates on room status are not only precise but also communicated promptly, thus enhancing the overall guest experience. This comprehensive solution ultimately streamlines operations, making it an invaluable tool for hospitality management.

What is Dubber?

Dubber emerges as the leading provider of cloud-based call recording and voice AI technologies. Tailored for scalability to meet a variety of needs, Dubber enables organizations and governmental bodies to easily derive significant insights from calls, videos, and messages. Its built-in integration facilitates swift activation, allowing for secure and compliant recording without necessitating costly hardware or extra storage space. With virtually limitless scalability, its AI-powered analytics reveal crucial insights, including sentiment analysis, keyword trends, and timely notifications, among numerous other features. This extensive functionality is available on a unified platform that connects effortlessly with your existing data, applications, and dashboards. Users benefit from the convenience of accessing all recordings and essential information in one central hub, whether they utilize the Dubber app or the Voice Intelligence Cloud, thereby gaining comprehensive oversight of conversations across various channels—voice, video, and chat. The elimination of hardware needs, coupled with infinitely scalable options and flexible monthly pricing, renders the use of conversational data both attractive and economical. Furthermore, the platform provides enhanced AI insights, converting transcriptions into actionable intelligence and significantly improving user engagement and satisfaction. This innovative approach not only streamlines operations but also empowers users to harness the full potential of their communication data.

Media

Media

Integrations Supported

Daisee

Integrations Supported

Daisee

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FCS Computer Systems

Date Founded

1982

Company Location

Singapore

Company Website

fcscs.com/more-solutions/

Company Facts

Organization Name

Dubber

Date Founded

2011

Company Location

Australia

Company Website

www.dubber.net

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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