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What is FastLink ?

Routes are promptly adjusted as soon as any changes or overrides to rates are made. Our platform is designed with multiple safeguards to enhance revenue while preventing scenarios where traffic is routed at a loss. This system minimizes errors and protects against potential financial setbacks that can occur from the daily management of complex vendor rate sheets. We offer a wide range of tools aimed at maximizing profit margins for domestic shipments. One frequent concern raised by prospective clients is the lag time between the formulation of a new routing strategy and its actual rollout. During this waiting phase, there is a risk of incurring financial losses, which is particularly troubling in an industry characterized by slim profit margins. Such delays are intolerable and have driven FastLink to innovate, inspiring us to refine our auto-routing solution to surpass our competitors in both speed and intelligence. After an extensive review, our dedicated programming team undertook this crucial task with the goal of producing an exceptional product. Their commitment is not only focused on addressing the current challenges but also on establishing a new benchmark within the industry. By prioritizing swift implementation and intelligent routing, we aim to eliminate the financial risks associated with delays, ensuring our clients can operate with confidence.

What is CallTower?

Integrating robust voice enablement, contact center solutions, productivity tools, and network support can unleash the complete potential of a unified communication suite designed for enterprises. CallTower offers all-encompassing UCaaS turnkey solutions that cater to diverse business needs. Recognizing that your workforce is your most valuable asset, it becomes crucial to adopt effective communication technologies that foster proactive collaboration among team members. With CallTower's innovative Connect portal, which was developed internally, clients can seamlessly navigate and manage rapidly evolving technologies. This unique system empowers users to oversee their services independently, eliminating the need for specialized expertise or external consultants to handle their unified communication solutions. Additionally, this approach not only enhances operational efficiency but also supports a culture of continuous improvement within organizations.

Media

Media

Integrations Supported

Integrations Supported

Five9
Salesforce

API Availability

API Availability

Pricing Information

$500 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FastLink Software

Company Website

www.fastlinksoftware.com

Company Facts

Organization Name

CallTower

Date Founded

2002

Company Location

United States

Company Website

www.calltower.com

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Not specified

Telephony

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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