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What is Feederloop?

Feederloop enables the integration of video chat, screen sharing, and co-browsing directly into your website. This platform facilitates immediate video interactions with users on your site, eliminating the necessity for extra software or downloads. Feederloop is particularly effective for enhancing customer support, onboarding experiences, and sales interactions. By using this tool, businesses can deliver an almost face-to-face experience to everyone visiting their website or web application. Additionally, Feederloop can seamlessly integrate with all leading chat platforms or operate independently as a widget on your site, offering flexibility to suit various user needs.

What is ETOOLSET?

A business chat application enhances communication between clients and customer service representatives, offering options for chat or an attractive form directly on your website. It serves as a streamlined platform that enables live interaction with every visitor to your site or e-commerce store. Beyond just facilitating conversations, this feature can seamlessly integrate with our Co-browsing application, which allows customers to share their screens with support agents. This capability enables you to guide customers in setting up new accounts, processing transactions, completing forms, or finding specific details. You can take charge of the customer's web browser remotely, regardless of their location, transforming this tool into a modern and efficient means of boosting customer support. This innovative strategy not only simplifies the assistance process but also creates a more engaging and tailored experience for users, ultimately leading to higher satisfaction and loyalty. Furthermore, by employing these solutions, businesses can build stronger relationships with their clientele, ensuring that their needs are met promptly and effectively.

Media

Media

Integrations Supported

Chatra
Gist
Intercom
LiveAgent
Slack
tawk.to

Integrations Supported

API Availability

API Availability

Pricing Information

$20/month/user
Free Version
Free Trial Offered?

Pricing Information

$6 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Feederloop

Date Founded

2021

Company Location

South Africa

Company Website

www.feederloop.com

Company Facts

Organization Name

Hom-e

Date Founded

2012

Company Location

Poland

Company Website

etoolset.pl

Categories and Features

Co-Browsing

Not specified

Session Replay

Not specified

Video Conferencing

Not specified

Categories and Features

Co-Browsing

Not specified

Live Chat

Not specified

Survey

Not specified

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