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What is FirstVoice AI?

FirstVoice AI provides a cloud-based reception solution specifically designed for small and medium enterprises that require assistance with incoming calls outside regular business hours. This service effectively handles business communications by answering common questions, taking messages, prioritizing urgent matters, and transferring calls according to the selected plan. Furthermore, it offers appointment management capabilities, allowing users to book, reschedule, or cancel appointments through seamless integration with various calendars and industry-specific platforms. Users also receive call summaries via text or email, enhancing communication. A standout feature is its speed-to-lead functionality, which ensures quick responses to new inquiries from supported web forms and social media sources. FirstVoice partners with clients to customize and test call scripts and integrations, providing regular updates to ensure alignment with evolving business needs. Primarily focused on the New Zealand market, it caters to a wide array of industries, such as trades, clinics, salons, hospitality, and professional services. The extent of integrations and feature sets depends on the connected systems and chosen plans, with advanced software connections and lead follow-up capabilities available for qualifying subscriptions, ultimately boosting customer service effectiveness in various sectors. Additionally, the platform aims to streamline operations and enhance client interactions, making it a valuable asset for businesses looking to improve their communication strategies.

What is AryaCare?

AryaCare is a cloud-based AI virtual assistant tailored for small to medium-sized businesses, adeptly handling customer interactions across multiple channels such as phone, WhatsApp, website chat, email, and Telegram. This assistant operates continuously, available 24/7 in 14 languages, and leverages content from a company's website along with any uploaded documents, including PDFs, Word files, or Excel spreadsheets. It efficiently schedules appointments, processes orders or reservations, and escalates requests that need human attention to appropriate staff, complete with a brief summary. Operators have the ability to oversee current conversations via a shared dashboard, where they can also access summaries and formulate responses. Furthermore, AryaCare can confirm pricing, links, and contact details before sending replies to customers. LML Technologies offers customization for each client, with a setup process that typically takes about two weeks and requires no technical skills from the user. This advanced tool is particularly beneficial for clinics, restaurants, retail shops, hotels, and various professional offices, helping them to significantly improve their customer service. As a result, AryaCare not only streamlines operations but also elevates the overall customer experience, making it a crucial tool in a competitive market.

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Integrations Supported

Calendly
Cliniko
Fergus
Google Calendar
HubSpot CRM
Microsoft 365
ServiceM8

Integrations Supported

Telegram
WhatsApp

API Availability

API Availability

Pricing Information

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Offered?

Pricing Information

€79/month
Chat starts at €79/month and Phone at €149/month, plus VAT. Monthly plans include a 30-day money-back guarantee. One-time activation fees are €490 for Chat and €790 for Phone; annual plans include activation.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Digital Waves

Company Location

New Zealand

Company Website

www.firstvoice.co.nz

Company Facts

Organization Name

LML Technologies

Date Founded

2024

Company Location

Italy

Company Website

aryacare.ai

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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