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What is Franz?

Reclaim your messaging capabilities with Franz, the comprehensive app that integrates various platforms like WhatsApp, Facebook Messenger, Slack, and Telegram. This multifunctional tool supports an extensive array of personal and professional messaging services, including WeChat, Google Hangouts, and Skype, so you remain connected in any situation. Whether you're engaging with friends or managing a customer service team, Franz equips you with the tools necessary to enhance your communication. By using Franz, you can easily oversee multiple conversations across different platforms, which not only improves your messaging efficiency but also helps keep your interactions well-organized. Ultimately, Franz empowers you to take charge of your communications like never before.

What is Conversity?

Elevate your experience with Facebook Messenger by incorporating Conversity, which transforms it into an exceptional platform for customer engagement. By leveraging Conversity's capabilities on your backend, you can effectively manage and direct incoming conversations to your internal teams, address offline queries, transfer chats effortlessly between team members, and initiate multi-party conferences, among various other features. Renowned for its extensive suite of enterprise-level functions, Conversity emerges as one of the most advanced and comprehensive solutions specifically designed for Facebook Messenger interactions. It empowers you to develop tailored, interactive, multi-layered menu options that help guide customers to the appropriate teams or departments. Moreover, these menu options can be employed to send helpful information or gather user feedback before connecting them with your support personnel. Additionally, Conversity seamlessly integrates with top CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM, as well as with widely used Content Management Systems like WordPress, Joomla, and Magento. This capability ensures a unified and efficient communication experience across your organization. Ultimately, not only does this integration enhance overall customer satisfaction, but it also promotes streamlined operational efficiency among your teams, leading to a more productive and harmonious work environment.

Media

Media

Integrations Supported

CA Flowdock
Chatwork
GG
GitHub
Google Voice
Instagram
Mattermost
Microsoft Outlook
Nextcloud Talk
Sendtask
Slack
Stride
Todoist
Twitch
WeChat
X (Twitter)
mailbox.org
tawk.to

Integrations Supported

API Availability

API Availability

Pricing Information

$3.99 per month
Or $2.99 per month if billed annually
Free Version

Pricing Information

$99.00/month/user
Free Version
Free Trial Offered?

Supported Platforms

Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Franz

Company Location

Austria

Company Website

meetfranz.com

Company Facts

Organization Name

Aumenta Global Services

Date Founded

2015

Company Location

India

Company Website

conversity.net

Categories and Features

Messaging

Not specified

Team Chat

Not specified

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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