Freshsales Reviews & Ratings

Freshsales

4.3 out of 5 stars

Ratings and Reviews 14 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Freshsales?

Stop juggling various tools and start using Freshworks CRM, which has evolved from Freshsales and Freshmarketer to incorporate AI technology. This platform provides a comprehensive view of your prospects and clients, integrating marketing automation, salesforce automation, chat, and telephony into one efficient solution. With the assistance of Freddy AI, Freshworks CRM enables you to identify top leads, enhance customer interactions, finalize deals, and effectively nurture your existing clientele through an intelligent and all-encompassing system. By utilizing Freshworks CRM, your sales team gains enhanced access and oversight of a superior CRM experience. This robust platform serves as a powerful CRM and lead management solution, designed to help dynamic sales teams seize more opportunities while eliminating guesswork from the sales process. It offers a variety of features, including integrated phone and email capabilities, task management, appointment scheduling, note-taking, user behavior tracking, and comprehensive reporting tools. Through this system, you can engage in contextual conversations that significantly boost your chances of capturing more business. By attracting visitors and converting them into qualified leads, you can drive your sales success to new heights.

What is Contact & Sales Manager?

Create a detailed database of external organizations that encompasses customers, potential sales leads, vendors, and other relevant entities. Each organization should have documented individual contacts, and all related activities for these contacts must be scheduled and monitored systematically. It is vital to manage all sales opportunities linked to existing clients as well as potential prospects diligently. The repository should include entities that have been in communication, which may range from current customers to prospective clients, as well as current vendors and potential suppliers needing ongoing interactions. Moreover, tracking every sales opportunity is crucial for analyzing and efficiently reporting on the sales activities of individual sales personnel and the organization overall. Carefully record the sources of the leads being pursued to determine the most effective allocation of marketing resources. Additionally, keep an updated overview of the status of every sales opportunity, including estimated closing dates, to enable timely follow-ups and informed strategic planning. This organized methodology is essential not only for enhancing sales performance but also for fostering meaningful relationships across all external communications. Ultimately, a well-maintained repository serves as a cornerstone for driving overall business growth and success.

Media

Media

Integrations Supported

Acefone
BI Book
BotStar
CalendarHero
Easyflow
Freshsuccess
Happilee
Hugo
Integry
Mailshake
Membrane
NXTPulse
Onro
Parlor
Pure360
Refold
Reptrics
SmatBot
ZIWO

API Availability

API Availability

Pricing Information

$9 per user per month
Growth - $9 per user per month
Pro - $39 per user per month
Enterprise - $59 per user per month

All prices are billed annually
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

United States

Company Website

www.freshworks.com/crm/

Company Facts

Organization Name

Accura Software

Date Founded

1994

Company Location

United States

Company Website

www.accurasoft.com/comp_contact_manager.htm

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Email Tracking

Audience Segmentation
Campaign Management
Event-Based Notifications
Team Management

Financial CRM

Lead Management
Relationship Tracking
Territory Management

Inside Sales

Call List Management
Call Recording
Campaign Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance CRM

Not specified

Lead Management

Activity Tracking
Lead Capture
Lead Distribution
Lead Scoring
Lead Segmentation
Pipeline Management
Source Tracking

Sales Acceleration

Not specified

Sales Analytics

Not specified

Sales Engagement

CRM Integration
Email Sequences
Email Tracking / Automation
Reporting / Analytics
Sales Automation
Task Management
Workflow Management

Sales Force Automation

Call Management
Contact Management
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Territory Management

Sales Prospecting

Not specified

Sales Tracking

Not specified

Categories and Features

Contact Management

Activity Management
Contact Database
Contact History
Interaction Tracking
Lead Management
Sales Pipeline Management
Segmentation

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