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What is Fundamento?

Fundamento acts as an AI-driven voice automation platform designed for lenders who seek to improve engagement with borrowers throughout the entire loan process. The platform utilizes AI voice agents that are adept at handling complex customer conversations while maintaining compliance and providing high-quality service at scale. By centralizing interactions from both voice calls and chat sessions, it creates a unified perspective on customer experiences, enabling the identification of friction points that could hinder performance. Moreover, Fundamento leverages predictive analytics to detect early warning signs, such as potential payment issues or refinancing intentions, allowing lenders to take proactive steps that can increase repayment rates and enhance portfolio health. It also preserves context throughout different stages of the loan lifecycle, so borrowers do not have to repeat their information and can enjoy seamless, individualized interactions that improve resolution rates and overall customer happiness. This forward-thinking strategy not only simplifies communication but also fortifies the connection between lenders and borrowers, resulting in a more effective lending process. By fostering a more responsive and personalized approach, Fundamento ultimately enhances the overall experience for both parties involved in the lending transaction.

What is Floify?

Floify serves as an effective point-of-sale solution tailored for those in the mortgage industry, particularly loan originators. This platform enhances the loan process by offering a safe communication avenue and a document portal that connects borrowers with lenders seamlessly. Loan originators utilize Floify to handle loan applications, confirm borrower documentation, monitor loan status, and engage with both borrowers and agents, facilitating quicker loan closings. For further insights into its features, consider arranging a live demonstration. Additionally, exploring Floify could significantly improve the efficiency of your loan processing activities.

Media

Media

Integrations Supported

BluMortgage
Box
BytePro
DocMagic
Docusign
Dropbox
FormFree
Google Drive
Microsoft Azure
Plaid
Salesforce
Shape Software
Slack
Surefire CRM

Integrations Supported

BluMortgage
Box
BytePro
DocMagic
Docusign
Dropbox
FormFree
Google Drive
Microsoft Azure
Plaid
Salesforce
Shape Software
Slack
Surefire CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fundamento

Date Founded

2020

Company Location

United States

Company Website

fundamento.ai/

Company Facts

Organization Name

Floify

Date Founded

2013

Company Location

United States

Company Website

floify.com

Categories and Features

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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