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What is GigTel?

Revolutionize your communication strategy, turning it from a cost liability into a valuable asset. With GigTel, your team can seamlessly connect through a cutting-edge, cloud-based communication platform designed to enhance your business in a remote work setting. By facilitating real-time communication from any location at any time, you can streamline your sales processes effectively. Enhance the customer experience by reaching out through chat, text, voice, or video with ease and speed. The real-time data analytics feature empowers you to refine sales tactics and customer interactions promptly, enabling you to make more effective business decisions. Many organizations face unnecessary challenges arising from communication hurdles such as missed calls, outdated system maintenance, and unreliable connections. We are here to provide a solution. Transform your business with our user-friendly, adaptable, and cost-effective hosted platform that consolidates communication efforts and boosts overall company performance. With us, you can effortlessly unlock the potential benefits that await your organization. Embrace change and see the difference it can make.

What is Evolve IP?

Maximize your workforce’s potential by utilizing premium collaboration solutions from Microsoft and Cisco, seamlessly integrated with Evolve IP’s acclaimed enterprise voice and communication services. Our bespoke Purpose-Built® offering is tailored to your organization's needs, significantly boosting employee productivity and improving operational efficiency. Evolve IP Desktop Services, which encompass DaaS, RMM, ITaaS, and more, empower your team to work remotely while allowing IT departments to easily manage, secure, and update devices and applications for all users. Enhance your customer service capabilities with Evolve IP's highly regarded omnichannel contact center solution, recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years and achieving the highest client recommendation score among all vendors assessed. This customized communications and contact center platform is specifically designed to address your business’s unique requirements, ensuring effective and seamless communication. By opting for Evolve IP, you are making a strategic investment in technology that not only enhances your organization's productivity but also improves overall employee satisfaction and engagement. Ultimately, this holistic approach will lead to a more cohesive and efficient work environment for your entire team.

Media

Media

Integrations Supported

GoldMine CRM
Sage CRM
Salesforce
Sugar Sell
Zendesk
Copper
DrChrono
Microsoft Dynamics 365
Microsoft Outlook
Propertyware
Sugar Market
Zoho CRM
eAgent Solutions

Integrations Supported

GoldMine CRM
Sage CRM
Salesforce
Sugar Sell
Zendesk
Act!
Google Contacts
Microsoft 365
Microsoft Teams
NetSuite
Verint Workforce Engagement

API Availability

API Availability

Pricing Information

$9.95/user
Our FULLY loaded seat costs $24.95 with no extra (hidden) fees. It includes Video, File & Screen Share, Auto Attendant, VoIP, softphone, Mobile App, and SO much more!
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GigTel

Date Founded

1951

Company Location

United States

Company Website

gigtel.com

Company Facts

Organization Name

Evolve IP

Date Founded

2011

Company Location

United States

Company Website

www.evolveip.net

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Productivity

Collaboration
File Sharing
Presentation Tools
Task Management
Team Chat

Categories and Features

Business VoIP

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

UCaaS

Not specified

Virtual Desktop (VDI)

Not specified

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