Ratings and Reviews 7 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,435 Ratings
    Company Website for 800.com
  • TollFreeForwarding Reviews & Ratings
    4.2 out of 5 stars 3,266 Ratings
    Company Website for TollFreeForwarding
  • Community Phone Reviews & Ratings
    4.7 out of 5 stars 1,649 Ratings
    Company Website for Community Phone
  • iPlum Reviews & Ratings
    4.5 out of 5 stars 9,148 Ratings
    Company Website for iPlum
  • Zoom Phone Reviews & Ratings
    4.6 out of 5 stars 2,944 Ratings
    Company Website for Zoom Phone
  • Aircall Reviews & Ratings
    4.3 out of 5 stars 1,838 Ratings
    Company Website for Aircall
  • Yeastar P-Series PBX System Reviews & Ratings
    4.8 out of 5 stars 116 Ratings
    Company Website for Yeastar P-Series PBX System
  • Intermedia Unite Reviews & Ratings
    4.2 out of 5 stars 1,646 Ratings
    Company Website for Intermedia Unite
  • Squaretalk Reviews & Ratings
    4.8 out of 5 stars 314 Ratings
    Company Website for Squaretalk
  • Datagate Telecom Billing Reviews & Ratings
    4.5 out of 5 stars 12 Ratings

What is Google Voice?

Stay organized, focused, and connected with a phone solution that is intuitive and suits organizations of all sizes. With Voice, handling work-related calls becomes a simple task. You can effortlessly make and receive calls from any device using a specific work number, regardless of your whereabouts. Start improving your communication practices now. Voice is flexible, enabling you to customize it to fit your daily responsibilities smoothly. The processes for number assignment, porting, and billing are simplified through the easy-to-use G Suite Admin console. Leveraging Google's advanced AI technology, spam calls are filtered out, voicemails are automatically transcribed, and you have the ability to personalize your PBX settings. Furthermore, integrations with Hangouts Meet and Calendar ensure that your attention remains on what truly matters. Voice can be quickly implemented on a global scale, minimizing the necessity for administrative tasks. Focus on your key priorities while effortlessly maintaining connectivity through desk phones, smartphones, and web applications, thus enhancing your work efficiency. Embrace this innovative solution to transform how your organization communicates and collaborates.

What is Channels?

Channels, previously known as CrazyCall, is an affordable and user-friendly cloud-based call center application that enables users to make and receive calls directly from their web browser without the need for software installation. With the option to choose from over 75 countries, you can effortlessly connect with your clients and prospects. This tool not only streamlines customer service and sales management but also cuts down on expenses while enhancing workflow organization. Channels integrates seamlessly with your favorite platforms, allowing for more engaging conversations with your customers by minimizing repetitive questions. By facilitating shorter and more impactful calls, you can foster a friendlier rapport with your clients. Moreover, the ability to send and receive text messages adds an extra layer of communication, catering to customers who might prefer texting over voice calls, thereby broadening your outreach efforts. This versatility ultimately enhances customer interactions and satisfaction.

Media

Media

Integrations Supported

AnswerForce
Copper
Fluents.ai
Franz
Gmail
Goodcall
SCRM Champion
Shift
Singlebox
Splunk On-Call
Stackreaction
Teamstack
WebCatalog Desktop

Integrations Supported

Easyflow
Magento
Make
Pipedrive
Revamp CRM
Zapier
Zendesk

API Availability

API Availability

Pricing Information

Pricing based on minutes used
Free Version

Pricing Information

$24 per user per month
Plans priced per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/voice/

Company Facts

Organization Name

Channels

Date Founded

2014

Company Location

United States

Company Website

www.channels.app

Categories and Features

Business VoIP

Call Recording
Contact Management

Call Forwarding

Not specified

International Calling

Not specified

Second Phone Number

Not specified

Telephony

Call Monitoring
Contact Management
Inbound Reporting
VoIP

Virtual Phone Number

Not specified

Voicemail

Not specified

Categories and Features

Business VoIP

Call Recording
Contact Management
Encryption
Voice Quality Enhancement

Call Center

Blended Call Center
Call Recording
Call Scripting
Campaign Management
Escalation Management
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording

Call Tracking

Call Recording
Call Routing
Caller Identification
Campaign Management

Customer Service

Appointment Management
Knowledge Base

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Popular Alternatives

Zoom Phone Reviews & Ratings

Zoom Phone

Zoom Communications
4.6 out of 5 stars

Popular Alternatives

Aircall Reviews & Ratings

Aircall

4.3 out of 5 stars
RingCentral RingEX Reviews & Ratings

RingCentral RingEX

RingCentral
4.7 out of 5 stars
Kixie PowerCall & SMS Reviews & Ratings

Kixie PowerCall & SMS

Kixie
4.7 out of 5 stars
iPlum Reviews & Ratings

iPlum

4.5 out of 5 stars
CloudTalk Reviews & Ratings

CloudTalk

4.7 out of 5 stars
Phone.com Reviews & Ratings

Phone.com

5.0 out of 5 stars
Freshcaller Reviews & Ratings

Freshcaller

Freshworks
5.0 out of 5 stars