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What is Gradwell Wave?

Discover our affordable, sturdy, and intuitive cloud phone system, Wave, which is meticulously designed in the UK to enable you and your team to operate from anywhere. Setting it up is straightforward, thanks to our user-friendly control panel that makes management a simple task. With our quick onboarding procedure, you can be ready to go in just a few hours, accessing the system from any device worldwide while benefiting from a variety of features aimed at enhancing your business operations. Wave is specifically crafted for the contemporary workforce, streamlining how you engage in business practices. Our platform is equipped with crucial tools that empower companies to manage their telecommunication needs remotely. With Wave, challenges can be addressed more promptly, ensuring smooth communication and fostering collaboration like never before. This solution is engineered to help you minimize costs, conserve precious time, and seamlessly integrate hybrid and remote work structures into your organization. We are dedicated to your success, providing both landline and mobile-compatible minute packages alongside comprehensive access to all call management and administrative features. Our mission is to equip you with everything necessary to excel in today’s ever-evolving work landscape, and we continuously strive to enhance our services based on user feedback and changing market demands.

What is 8x8 Work?

8x8 Work is an advanced unified communications and customer engagement platform designed to bring global teams and clients together through voice, video, and messaging in one seamless interface. It includes enterprise-grade PBX features with intelligent routing, mobility support, SMS, fax, and Global Reach® technology to guarantee reliable and high-quality connectivity from anywhere. Beyond traditional phone capabilities, the solution enables interactive video conferencing with AI-powered meeting summaries, noise suppression, polls, recordings, and collaborative whiteboards to help teams make faster, smarter decisions. Asynchronous team chat and file sharing allow workflows to continue without disruption, fostering continuous productivity in remote and hybrid environments. AI plays a pivotal role, eliminating repetitive tasks by generating transcriptions, summaries, and recaps for meetings, voicemail, and chats, ensuring that no critical detail is lost. The platform’s versatility is enhanced by powerful integrations with Microsoft Teams, Google Workspace, Salesforce, ServiceNow, and Zendesk, streamlining workflows across diverse business ecosystems. Organizations also benefit from advanced analytics, giving them actionable insights into performance and communication quality. Security is a top priority, supported by global compliance standards like HIPAA, ISO 27001, PCI DSS, GDPR, and SOC 2 Type II certifications. Whether powering contact centers, enhancing CX, or enabling cross-departmental collaboration, 8x8 Work adapts to diverse communication needs. By modernizing systems, organizations can reduce risks, build trust, and position themselves for long-term growth.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Teams
Salesforce
8x8 Video Meetings
Amazon Web Services (AWS)
Gmail
Google Calendar
Google Workspace
Microsoft Outlook
ServiceNow

Integrations Supported

Microsoft 365
Microsoft Teams
Salesforce
8x8 Video Meetings
Amazon Web Services (AWS)
Gmail
Google Calendar
Google Workspace
Microsoft Outlook
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

$9.03 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gradwell

Company Location

United States

Company Website

www.gradwell.com/phone-systems/wave/

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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