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What is HalloNeuna?

HalloNeuna functions as an AI-driven phone assistant powered by the cloud, specifically designed for small enterprises, medical offices, tradespeople, and the hospitality industry. It operates 24/7, efficiently handling incoming calls, responding to common inquiries, and recording appointment or reservation requests along with any messages that require follow-up. Furthermore, it proactively contacts a business's clientele to secure consent for callbacks, sends out reminders and confirmations, and conducts surveys, providing the outcomes through SMS or email. The assistant is fluent in both German and English and acknowledges its role as an AI entity. Users can take advantage of a 14-day free trial, which permits up to 60 minutes of service usage. This cutting-edge solution not only aims to improve customer engagement but also simplifies communication processes for businesses, ultimately enhancing overall operational efficiency. By implementing such technology, businesses can focus more on their core activities while ensuring their communication needs are met seamlessly.

What is AI-Call Assistant?

AI-Call Assistant offers a specialized solution for handling missed calls, catering specifically to businesses such as garages, equipment rental services, maintenance providers, HVAC companies, moving firms, and insurance agencies. By forwarding calls from both mobile and landline phones, it guarantees that every inquiry is managed under the business's name at any hour, day or night. Callers articulate their needs in their own language, and the system adeptly transcribes these messages, sending a summarized version to team members' devices like smartphones, tablets, or computers. Employees can then claim and address requests, append pertinent notes, and monitor who handled each inquiry along with the time it was addressed, helping to prevent repetitive callbacks. Additionally, the platform archives call recordings for 30 days after a request is resolved, providing a resource for future reference if necessary. A detailed reporting dashboard is included, showcasing monthly request trends against the previous year and pinpointing peak days along with evaluating staff performance. This service is designed to support unlimited users and features a dedicated phone line, with a pricing model based on the volume of calls each month, ensuring adaptability for businesses of all sizes. In essence, AI-Call Assistant not only streamlines communication but also significantly boosts operational efficiency for organizations focused on service delivery, ultimately enhancing customer satisfaction and retention.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€39/month
Paid plans start at €39/month and range up to €399/month. Plans are billed monthly and can be canceled monthly; included minutes and charges for extra minutes vary by plan. The 14-day free trial includes up to 60 minutes, requires no credit card, and ends automatically. No VAT is charged under the small-business exemption.
Free Trial Offered?

Pricing Information

€45/month
Plans start at €45/month and include up to 200 calls. Unlimited users and a phone line are included. A €50 activation fee applies. Additional calls are charged at the applicable plan rate.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Philipp Primisser

Company Location

Austria

Company Website

halloneuna.at

Company Facts

Organization Name

CK Digital

Company Location

Cyprus

Company Website

smsrem.com/ai-assist/en/

Categories and Features

Categories and Features

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