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What is Haloocom?

Haloocom has emerged as a leading provider of IP PBX and Contact Center Software in India, acknowledging that mobility is crucial for the evolution of business communication. Their solutions are crafted with three key benefits in focus: boosting productivity, minimizing expenses, and enhancing efficiency within a company’s communication system. The Business Cloud Solution they offer delivers extensive managed services customized for businesses of any size, ensuring flexibility and scalability. Impressively, Haloocom can implement a fully functional business phone system in less than 48 hours, catering to organizations with as few as 10 and as many as 10,000 extensions. Furthermore, the inclusion of features like Haloocom’s Global Media transcoders and Web Application Firewall (WAF) in their premium packages guarantees exceptional data encryption, bolstering security for all users. This strong emphasis on swift deployment and robust security illustrates Haloocom's unwavering commitment to empowering contemporary businesses in their communication endeavors, making them a valuable partner for companies aiming to modernize their communication infrastructure.

What is Acefone?

Acefone, founded in 2010, is a product-led communications company focused on making business communication simpler, smarter, and more customer-centric. We serve businesses of all sizes, from small businesses to large enterprises, with solutions designed to improve every stage of the customer journey. Our cloud-based omnichannel Customer Experience (CX) platform, AceX, brings together a comprehensive suite of communication and AI-powered products: Interactions Hub: A unified platform for managing cross-channel customer engagement from a single interface. Contact Center Studio: An advanced contact centre solution with powerful dialers that improve conversations and agent productivity. API Connect: Communication APIs that enable voice and messaging capabilities across web and mobile applications. Campaigns: A scalable mass-outreach solution for connecting with large audiences efficiently. AI Voice Agents: AI-powered voice agents that automate natural, human-like inbound and outbound conversations while improving availability and operational efficiency. Voice Streaming: Real-time audio streaming that connects live calls with AI models, voice bots, and business applications for intelligent, responsive interactions. Xtract: AI-powered conversation intelligence that converts customer interactions into actionable insights through transcription, summaries, sentiment analysis, and performance analytics. Headquartered in Gurgaon, Acefone is trusted by more than 5,000 businesses worldwide and supported by over 200 professionals across Gurgaon, Mumbai, and Bangalore. Our industry-leading integrations enable seamless communication across business ecosystems, while our ISO 27001 certification reflects our commitment to information security. A 99.5% uptime guarantee further ensures reliable, uninterrupted communication. With more than 300 features across Voice, WhatsApp, SMS, and other channels, Acefone combines ease of use with actionable insights.

Media

Media

Integrations Supported

Integrations Supported

Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

₹1,599 per user per month
Unlimited calling plans starting at just ₹1,599 per user per month.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Haloocom

Company Location

India

Company Website

haloocom.com

Company Facts

Organization Name

Acefone

Date Founded

2010

Company Location

Gurugram, Haryana, India

Company Website

www.acefone.com

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

Cloud PBX

Not specified

Categories and Features

AI Voice Agents

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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