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What is HarrisData CRM?

HarrisData offers three innovative CRM modules designed to significantly improve operational efficiency within organizations. CustomerFirst® provides various departments with crucial tools for support, help desk operations, and quality monitoring, enabling them to efficiently handle customer information relevant to their individual needs. This comprehensive solution tracks the entire process from the initial logging of a request or issue to its final resolution. SalesFirst® is specifically crafted to assist businesses in structuring their sales teams, prospects, and client relationships. This essential tool for sales professionals consolidates all relevant historical and key information about potential customers, while also facilitating the monitoring of competitor data to enhance sales tactics in response to market dynamics. Finally, WebFirst® offers customers the ability to access, update, and create support tickets online at any time, ensuring they have round-the-clock convenience. This module also allows users to conveniently download software updates from the web, keeping them equipped with the latest tools as needed, further enhancing user experience and satisfaction. By integrating these modules, organizations can create a cohesive system that streamlines customer engagement and boosts overall productivity.

What is Contact & Sales Manager?

Create a detailed database of external organizations that encompasses customers, potential sales leads, vendors, and other relevant entities. Each organization should have documented individual contacts, and all related activities for these contacts must be scheduled and monitored systematically. It is vital to manage all sales opportunities linked to existing clients as well as potential prospects diligently. The repository should include entities that have been in communication, which may range from current customers to prospective clients, as well as current vendors and potential suppliers needing ongoing interactions. Moreover, tracking every sales opportunity is crucial for analyzing and efficiently reporting on the sales activities of individual sales personnel and the organization overall. Carefully record the sources of the leads being pursued to determine the most effective allocation of marketing resources. Additionally, keep an updated overview of the status of every sales opportunity, including estimated closing dates, to enable timely follow-ups and informed strategic planning. This organized methodology is essential not only for enhancing sales performance but also for fostering meaningful relationships across all external communications. Ultimately, a well-maintained repository serves as a cornerstone for driving overall business growth and success.

Media

Media

Integrations Supported

Integrations Supported

GoldMine CRM
SQL Server

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

HarrisData

Date Founded

1972

Company Location

United States

Company Website

www.harrisdata.com/software/crm

Company Facts

Organization Name

Accura Software

Date Founded

1994

Company Location

United States

Company Website

www.accurasoft.com/comp_contact_manager.htm

Categories and Features

CRM

Not specified

Categories and Features

Contact Management

Activity Management
Contact Database
Contact History
Interaction Tracking
Lead Management
Sales Pipeline Management
Segmentation

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