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What is HeliosComplete?

Elevate the quality of your operations, increase productivity, and reduce costs with an exceptional SaaS solution that effortlessly integrates top-tier global IP support services. Our comprehensive offering includes docketing, filing, maintenance, and portfolio analytics, all accessible through a user-friendly monthly subscription. HeliosCompleteâ„¢ makes it easy to onboard, track, manage, and report on every aspect of your IP operations. We kick off the process by importing your portfolio, ensuring the accuracy of your data through a blend of online database verification and thorough human scrutiny performed by our team of IP professionals. This meticulous approach guarantees that your information is not only accurate but also thorough, encompassing bibliographic fields, family relationships, priorities, assignments, due dates, and maintenance fees. Whether you're aiming to enhance your existing IP team's capabilities or establish new systems and support services, HeliosCompleteâ„¢ offers a tailored strategy to refine and optimize your operations. With our platform, you can effectively oversee your IP assets while concentrating on your primary business goals, ensuring that your intellectual property management aligns with your overall strategy. Additionally, the flexibility of our solution allows for easy adjustments as your needs evolve, making it a smart investment for the future.

What is Helios CX?

Helios operates as a specialized platform concentrating on enhancing customer experience and monitoring account health, specifically designed for B2B companies that need an effective and consistent approach to assess client sentiment. This platform allows organizations to automate the distribution of transactional surveys, implement NPS and CSAT initiatives, and collect insights throughout different stages of the customer journey. By aggregating all feedback, Helios evaluates customer sentiments and swiftly detects potential risks and opportunities for improvement. Beyond simply functioning as a dashboard tool, Helios provides commercial and customer experience teams with critical insights that empower them to identify accounts at risk, understand vital elements leading to customer dissatisfaction, and highlight pivotal moments for implementing upselling or retention strategies. Through the use of Helios, businesses strive to reduce churn rates, build stronger client relationships, and increase revenue from their existing customer base, ultimately creating a more robust business environment. As a result, companies can make informed decisions that not only benefit their current clientele but also pave the way for future growth and success.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$1 per month per record
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RightHub

Date Founded

2021

Company Location

United Kingdom

Company Website

www.heliosip.com

Company Facts

Organization Name

Helios CX

Date Founded

2025

Company Location

Peru

Company Website

www.cxhelios.com

Categories and Features

Intellectual Property Management

Deadline Management
Docket Management
Document Management
IP Portfolio Management
Information Disclosure Management
Patent Tracking
Renewal Management
Spend Management
Trademark Tracking

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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