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What is HelloSetter?

HelloSetter is a cutting-edge AI service hosted in the cloud, focusing on voice-based appointment scheduling across various home-service industries, including roofing, HVAC, plumbing, solar energy, and remodeling contractors. It proficiently conducts outbound calls to prospective clients, performing job-qualification inquiries, answering common customer questions and objections, and scheduling estimates or service appointments based on available time slots. If a lead is not reachable, HelloSetter is equipped to follow up during designated calling hours and can handle return calls to its assigned number as well. The system allows businesses to seamlessly input leads through a variety of means, such as web forms, Google Sheets, CSV files, or webhook integrations. With a robust array of features, the platform offers a calendar, call summaries, recordings, transcripts, and an intuitive dashboard for evaluating call outcomes. Users also have the option to connect their pre-existing calendars and personalize call scripts, establish service areas, determine calling hours, and set qualification criteria during the initial setup. This level of customization ensures that businesses can effectively adapt the service to align with their unique operational requirements, enhancing overall efficiency and productivity. Furthermore, HelloSetter's advanced capabilities provide a streamlined approach to managing customer interactions, making it an invaluable tool for service-oriented businesses.

What is CallsAround?

CallsAround functions as a 24/7 AI answering service that includes emergency dispatch features specifically designed for home-service sectors like restoration, HVAC, plumbing, electrical, and cleaning. It efficiently manages every incoming call to your local number through a customizable AI receptionist that ensures a natural interaction experience, qualifies leads, answers common inquiries, takes messages, and checks appointments on Google Calendar. In genuine emergency situations, the system bypasses message-taking to initiate a dispatch process that alerts your designated on-call staff in a predefined order of up to ten contacts, while also respecting availability windows set in Dispatch. It intelligently identifies answering machines to prevent voicemails from being recorded as answered calls, sends SMS notifications at each escalation stage, and facilitates warm transfers with relevant context about the caller's situation. With carrier-level dead-man failover, calls remain routed to your phone without interruption, even if technical issues arise with the AI system. Every interaction is carefully documented through recordings, transcripts, and a comprehensive escalation history, ensuring accountability and ease of access to information. Furthermore, it seamlessly integrates with various platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as supports Zapier, API connections, and signed webhooks, providing a robust and efficient service framework. This comprehensive approach enhances customer engagement while simplifying operations for service businesses, enabling them to deliver exceptional service levels even during high-demand periods or crisis situations. Ultimately, this innovative solution allows businesses to focus on their core services while benefiting from improved communication and operational efficiency.

Media

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Media

No images available

Integrations Supported

Apple Calendar
Calendly
Google Calendar
Google Sheets
Housecall Pro
Jobber
Microsoft Outlook

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

HelloSetter

Company Website

hellosetter.com

Company Facts

Organization Name

TetraCore

Company Location

United States

Company Website

callsaround.com

Categories and Features

AI Voice Agents

Not specified

Categories and Features

AI Receptionists

Not specified

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