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What is Herbie.ai?

Herbie.ai operates as a global Conversational AI firm, functioning under the umbrella of SunSmart Global, which boasts over 15 years of experience in providing enterprise solutions. The company is focused on the digital transformation of businesses through the deployment of voice-enabled virtual assistants designed to streamline various business processes. Furthermore, Herbie.ai has successfully expanded its franchise to six different nations, allowing for instant connectivity with more than 12 social media platforms, enhancing user engagement and operational efficiency. This extensive reach not only facilitates communication but also empowers enterprises to harness the full potential of AI technology.

What is Enterprise Bot?

Our advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.

Media

Media

Integrations Supported

Alexa Smart Properties
Facebook
Facebook Messenger
Instagram
Skype
Telegram
WhatsApp
X (Twitter)

Integrations Supported

Azure Marketplace
Freshdesk
Genesys Cloud CX
Salesforce
TOPdesk
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$1000
Free Trial Offered?

Pricing Information

Visit website for more details
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Herbie.ai

Date Founded

2018

Company Location

United Arab Emirates

Company Website

www.herbie.ai

Company Facts

Organization Name

Enterprise Bot

Date Founded

2017

Company Location

Switzerland

Company Website

enterprisebot.ai/

Categories and Features

AI Assistants

Not specified

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Machine Learning

Deep Learning
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates

Natural Language Processing

Co-Reference Resolution
Named Entity Recognition
Natural Language Generation (NLG)
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization

Voice Bot

Not specified

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Call Center

Not specified

AI Chatbots

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis

Conversational AI

Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Multi-Channel Communication
Product Recommendations

Customer Service

Not specified

Generative AI

Not specified

IVR

Not specified

Marketing

Not specified

Natural Language Processing

In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Voice Bot

Not specified

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