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What is Hoory AI?

Hoory is an advanced AI support assistant crafted to improve customer interactions and tackle the obstacles often encountered in customer service. Available 24/7 and providing quick replies, Hoory AI ensures a hassle-free experience for users, thus alleviating the common irritations associated with customer service engagements. This cutting-edge solution empowers businesses to create an exceptional customer service framework, boosting productivity while lowering expenses. Furthermore, Hoory AI enhances support agents' workflows through a shared inbox feature, promoting effective communication. By harnessing the strengths of conversational AI, machine learning, and natural language processing, Hoory AI symbolizes the next generation of customer service. It not only automates repetitive tasks and offers prompt feedback but also curates individualized customer experiences, equipping businesses to manage inquiries with greater effectiveness and efficiency. As a result, companies can focus more on building relationships with their customers rather than getting bogged down by routine queries.

What is B2Chat?

B2Chat is an innovative online platform aimed at elevating customer service for businesses by streamlining the chat interaction process. This application enables users to efficiently connect with customers through multiple agents, all managed from one central location. By integrating chats from various messaging services like Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp, B2Chat allows businesses to handle all customer communications fluidly and effectively. Take advantage of the chance to turn every customer interaction into a potential sale by simplifying your communication pathways, which eliminates the need to log into each service separately. Improve your team's response time with ready-to-use messages, helping both your staff and customers save precious time. Furthermore, the platform provides comprehensive reports on team performance, facilitating the analysis of critical data and empowering you to make strategic decisions that enhance your business outcomes. This holistic strategy not only boosts customer satisfaction but also fosters growth and success for your organization, paving the way for a more efficient operational model in the long run. By adopting B2Chat, businesses can ensure they remain competitive in an ever-evolving market.

Media

Media

Integrations Supported

Facebook Messenger
Telegram
WhatsApp
LINE

Integrations Supported

Facebook Messenger
Telegram
WhatsApp
Instagram
LiveChat

API Availability

Has API

API Availability

Pricing Information

$6 per month
Personal Plan: $6 per agent
Startup Plan: $16 per agent
Team Plan: $26 per agent
Business Plan: $42 per agent
Free Trial Offered?

Pricing Information

$80 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Hoory AI

Company Location

United States

Company Website

www.hoory.com

Company Facts

Organization Name

B2Chat

Date Founded

2017

Company Location

Colombia

Company Website

www.b2chat.io

Categories and Features

AI Assistants

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Ready-made Templates
Reporting / Analytics
Sentiment Analysis

Conversational AI

Code-free Development
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Chatbot
Email Automation
Human Handover
Lead Distribution
Lead Qualification
Multi-Channel Communication
Product Recommendations

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Third Party Integration

Categories and Features

Chatbot

Reporting / Analytics

Conversational AI

Not specified

Conversational Marketing

Multi-Channel Communication

Integration

Not specified

Live Chat

Transfers / Routing

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