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What is Hyperengage?
Hyperengage serves as a cutting-edge, AI-powered copilot tailored for Customer Success and Account Management teams, with the goal of enhancing customer retention, promoting growth, and accelerating revenue generation. By harnessing automation, predictive analytics, and a unified perspective on customer information, it transforms how post-sales teams operate within a single, integrated platform.
In essence, Hyperengage alleviates the burden of monotonous tasks by effortlessly recording customer interactions, monitoring activities, and organizing daily priorities, enabling teams to invest more energy into cultivating meaningful relationships. Its Automated Customer Engagement feature continuously looks for indicators of potential churn, such as reduced product engagement, unfulfilled milestones, or persistent challenges, and takes the initiative to reach out with personalized communications to reconnect and keep clients satisfied.
Moreover, the AI-Driven Task & Workflow Automation feature functions as a digital assistant for Customer Success and Account Managers, simplifying their processes and boosting their effectiveness in their positions. This comprehensive strategy not only enhances operational efficiency but also equips teams with deeper insights to adeptly address and meet customer demands, ensuring a more engaged and loyal client base. In doing so, Hyperengage positions itself as an essential tool for modern customer-centric organizations aiming for sustained growth and success.
What is HR Signal?
HR Signal™ offers real-time AI-powered insights that assist organizations in effectively retaining their employees, improving career paths, advancing talent development, and understanding workforce dynamics.
The Proactive Retention™ feature is designed to reduce unexpected employee turnover by generating a Retention Risk™ score for each employee, which allows businesses to concentrate their retention efforts on the most vital personnel at the right times.
This innovative Retention Risk™ score is calculated through a comprehensive evaluation of various factors to determine the probability of an employee seeking a new job, either within the organization or outside of it, in the forthcoming three months.
Leveraging the forecasts provided by HR Signal’s Retention Risk™ is simple, as the system automatically generates alerts and establishes a Proactive Retention™ Case for any workers flagged as likely to explore new job opportunities.
By utilizing these sophisticated tools, organizations can cultivate a more engaged and stable workforce, positioning themselves to thrive in a constantly changing labor market.
This proactive approach not only enhances employee satisfaction but also contributes to the long-term success of the organization.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hyperengage
Date Founded
2023
Company Location
United States
Company Website
hyperengage.io
Company Facts
Organization Name
HR Signal Technology
Date Founded
2020
Company Location
United States
Company Website
www.hrsignal.com
Categories and Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Categories and Features
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking