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What is Impact Telecom?

Elevate your sales, support, and marketing approaches to align with customer demands through our innovative AI-driven solutions. In today's rapidly evolving market, having an integrated customer management system that encompasses all client interactions is vital for achieving success. Impact CRM centralizes essential information within a single interface, equipping your team to provide an exceptional customer experience. Utilizing Machine Learning, Impact CRM extracts valuable insights from each interaction, allowing for an accurate assessment of customer satisfaction levels. Additionally, it protects your brand's reputation by identifying potential challenges posed by underperforming staff and reducing compliance risks through targeted detection of problem areas. With ImpacTech, you can effectively measure customer sentiment, address compliance hurdles, and uphold your brand's integrity. Every business recognizes the importance of delivering excellent customer satisfaction, as it not only boosts profitability but also cultivates customer loyalty. Moreover, the powerful benefit of organic word-of-mouth referrals generated by happy customers should not be underestimated. By focusing on these critical aspects, organizations can prosper and develop enduring connections with their customer base, ultimately leading to sustained growth and success. In an age where customer expectations are constantly evolving, adapting to these demands is essential for long-term viability.

What is GoVoIP?

Are you frustrated with being placed on hold for extended periods only to receive little to no assistance when you finally get through? With GoVoIP, that's not an issue. You will have direct access to your account portal, allowing you to easily make changes to your phone settings and account details at your convenience. Simply send us an email, and we’ll take care of everything else for you. Our services are customizable to fit your specific requirements. We provide VoIP phones starting at just $14.95 per month, as well as $14.95 per month for SIP trunking. Additionally, we offer a unique 4G VoIP wireless solution that operates independently of your network router, ensuring that customers enjoy crystal-clear voice calls. For those who need it, we also supply managed routers. Furthermore, our fax solutions are designed to connect with legacy fax machines, enabling customers to send and receive faxes seamlessly through both email and traditional fax machines. Experience hassle-free communication and tailored services with GoVoIP today!

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9.95/month/user
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Impact Tech

Company Location

Cyprus

Company Website

www.impactechs.com

Company Facts

Organization Name

GoVoIP

Date Founded

2012

Company Location

United States

Company Website

www.govoip.net

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
Ring Groups
SIP Trunking
Unified Communications

Cloud PBX

Call Recording
Call Routing
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax

Alerts / Notifications
Fax via Email
HIPAA Compliant
Local Phone Numbers
Toll Free Numbers

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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