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What is Insell?

Insell stands out as a specialized customer engagement and automation solution designed for enterprises that heavily rely on WhatsApp. It provides users with access to the WhatsApp Business API and includes a collaborative inbox for teams, which facilitates broadcast campaigns, automated replies, AI-powered chatbots, and workflow triggers to streamline customer interactions. The platform’s AI CRM improves lead management by incorporating features like scoring and automated follow-ups, while its AI calling agents can qualify leads, answer questions, schedule appointments, and update CRM data in Hindi, English, and Hinglish. Furthermore, Insell seamlessly integrates with n8n for enhanced workflow automation and connects with popular services such as Shopify, WooCommerce, Salesforce, HubSpot, and Zoho. This adaptable tool is especially advantageous for teams working in fields like e-commerce, real estate, education, and healthcare, enabling them to manage customer queries, launch messaging campaigns, organize sales leads, and automate routine follow-up actions. Various subscription tiers are offered, each with designated limits on contacts and agents, and onboarding, along with setup assistance, is available for an extra charge. In summary, Insell delivers an all-encompassing solution for businesses aiming to improve customer engagement through streamlined communication methods, ultimately fostering stronger relationships with their clientele.

What is GirikSMS?

GirikSMS is a comprehensive messaging and automation platform specifically crafted for Salesforce, enabling businesses to connect with their customers via SMS, WhatsApp, and web chat directly within the Salesforce environment, thus promoting personalized communications, mass messaging, and the sharing of multimedia content with seamless CRM integration. The platform boasts a wide array of automation features, including scheduled campaigns, drip messaging, customizable templates, replies triggered by workflows, and automatic follow-ups, which can all be effortlessly implemented using Process Builder, Apex, or flows. By harnessing the power of generative AI and Copilot functionality, GirikSMS enhances agent efficiency through real-time response suggestions, sentiment analysis, and conversational support driven by ChatGPT. Moreover, it simplifies operations by merging multiple messaging channels into a single inbox, offers AI-enhanced chatbots for 24/7 support and customized workflows, and includes advanced features such as text-to-voice capabilities, message duplication, distribution of surveys, and dynamic sender number mapping. The platform also ensures adherence to compliance standards with opt-in/out management and effectively manages campaign scheduling while providing detailed analytics to refine communication strategies, helping businesses meet their messaging objectives with precision. As customer interaction dynamics shift, GirikSMS remains committed to continuous improvement by integrating innovative features that address emerging needs in the realm of customer engagement.

Media

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Media

Integrations Supported

n8n

Integrations Supported

Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio
WhatsApp

API Availability

API Availability

Pricing Information

₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

insell.io

Company Location

India

Company Website

insell.io

Company Facts

Organization Name

GirikSMS

Date Founded

2021

Company Location

United States

Company Website

www.giriksms.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

Bulk SMS

Not specified

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

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