Insider Telecom Reviews & Ratings

Insider Telecom

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Insider Telecom?

You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.

What is Heyleur?

Heyleur is a web-based business phone solution designed specifically for small businesses and remote teams. It allows users to make and receive calls with a dedicated caller ID directly from their web browsers, while administrators benefit from features that enable call routing and management of team access in a collaborative environment. Interactive voice response (IVR) menus assist callers in reaching the appropriate individuals or departments, and employees can perform warm or direct transfers, check voicemails and call records, and even utilize a mobile backup in case their browser connection fails. This platform is particularly beneficial for teams looking for a unified communication system without relying on conventional desk phones, making it ideal for small or remote groups handling customer service or support requests. For the browser calling feature to work effectively, users must ensure they have a reliable internet connection and suitable audio devices to maintain clear communication. Consequently, Heyleur stands out as a versatile choice for contemporary businesses aiming to enhance their communication strategies and improve collaboration among team members. The user-friendly interface further contributes to its appeal, making it easy to navigate and use for individuals with varying levels of technical expertise.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Pricing Information

$35/user/month
$35 per user/month or $348 per user/year, billed upfront (equivalent to $29/month). A 7-day free trial requires no card, and nothing is charged during the trial. Applicable taxes may be calculated at checkout.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Insider Telecom

Date Founded

2011

Company Location

United States

Company Website

www.insidertelecom.com

Company Facts

Organization Name

HughCharles Corp Inc.

Date Founded

2024

Company Location

United States

Company Website

heyleur.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Inbound Call Center
Real-time Chat

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Monitoring
Inbound Reporting
VoIP

Categories and Features

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