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What is JINGdigital?
JINGsocial is an all-encompassing marketing automation platform tailored for various businesses. It allows marketers and CRM professionals to boost customer engagement at every step of the customer journey, starting from acquisition and leading to conversion. By integrating customers or members with WeChat, JINGsocial fosters personalized interactions across multiple social media platforms. Users can easily create marketing campaigns, customize chatbots, and analyze customer behavior with comprehensive analytics through our suite of tools. The JINGdigital platform is particularly beneficial for high Average Transaction Value (ATV) brands and B2B companies, providing them with accurate channel ROI measurement. This precision enables organizations to better allocate resources to the most productive marketing avenues while employing effective lead nurturing techniques. Additionally, JINGsales serves as a social selling platform that is seamlessly integrated within both WeChat and WeChat Work environments. JINGconnect enhances connectivity by serving as an integration platform that connects existing systems to WeChat, facilitating smooth communication and engagement. On top of that, JINGtrack provides a web and mini-program solution focused on monitoring and analyzing customer behavior, which is essential for continually refining marketing strategies. Through these advanced tools, businesses can acquire valuable insights and build stronger customer relationships, ultimately contributing to their growth and overall success in the market. In this rapidly evolving digital landscape, leveraging such platforms becomes crucial for staying competitive and meeting customer expectations effectively.
What is Gupshup?
Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.
Integrations Supported
BoldDesk
BytePhase
CampX
Fyno
KonnectzIT
Kylas
PubNub
Quickwork
Raven
Salesforce
Integrations Supported
BoldDesk
BytePhase
CampX
Fyno
KonnectzIT
Kylas
PubNub
Quickwork
Raven
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0.01
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
JINGdigital
Date Founded
2014
Company Location
China
Company Website
www.jingdigital.com/en/products/jingsocial/
Company Facts
Organization Name
Gupshup
Date Founded
2004
Company Location
United States
Company Website
www.gupshup.io
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Selling
Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
