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What is Kindly?

The Kindly chatbot harnesses the latest innovations in machine learning and language processing to efficiently respond to customer inquiries. This technology opens the door to artificial intelligence for a wider audience. With the live chat feature of Kindly, customer service agents can handle more intricate questions while providing outstanding support. Moreover, Kindly offers analytical tools that deliver in-depth insights into your business operations, including both historical analytics and real-time data. You can monitor various metrics, from website traffic to the effectiveness of your chatbot’s interactions. Additionally, we offer guidance on recognizing the best chances for automation. Kindly can be seamlessly integrated with your preferred chatbot platform, CRM systems, or other applications through our API. You can also evaluate the performance of your digital assistant and identify specific conversations that may require improvement for enhanced user engagement. This comprehensive strategy guarantees that your customer service continually evolves and adapts to fulfill client requirements efficiently. Ultimately, your organization will benefit from a more responsive and intelligent customer support system.

What is Chatling?

Transform your business operations with AI-powered chatbots that are specifically crafted to enhance customer satisfaction, boost sales, provide instant replies, and save your precious time—no coding expertise needed. For effective training of the chatbot, you can feed it a variety of resources such as links to your website or sitemap URLs, upload files in formats like PDF, Word, and TXT, or even manually input data, enabling the incorporation of multiple information sources. The chatbot will leverage all the materials supplied to undergo self-training, ensuring it is well-equipped. By integrating your unique business data, including content from your website and knowledge bases, the chatbot can efficiently tackle customer inquiries and resolve issues quickly. This functionality guarantees that customer questions receive accurate and prompt answers, thereby significantly reducing the workload on your customer support team, allowing them to concentrate on more intricate challenges. Consequently, this culminates in a more efficient and seamless customer service process, ultimately enhancing the overall customer experience. Additionally, as the chatbot continues to learn and adapt over time, its effectiveness will only increase, providing long-term benefits for your business.

Media

Media

Integrations Supported

ComAround Knowledge
Freshchat
GIPHY
GPT-3.5
GPT-4
HubSpot Marketing Hub
Lipscore
Mailchimp
Microsoft Teams
Microsoft Word
OpenAI
PrestaShop
SendGrid
Shopify
Slack
Squarespace
Wix
Workplace from Meta
Zendesk

Integrations Supported

ComAround Knowledge
Freshchat
GIPHY
GPT-3.5
GPT-4
HubSpot Marketing Hub
Lipscore
Mailchimp
Microsoft Teams
Microsoft Word
OpenAI
PrestaShop
SendGrid
Shopify
Slack
Squarespace
Wix
Workplace from Meta
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kindly

Date Founded

2016

Company Location

Norway

Company Website

www.kindly.ai/en/

Company Facts

Organization Name

Chatling

Company Website

chatling.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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