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What is Klient?

Klient PSA, previously known as Krow, delivers a comprehensive array of professional services automation tools that enhance client delivery. This platform serves as a cohesive solution for organizations and their service teams, fostering a highly connected and collaborative environment aimed at improving customer success. Built entirely on Salesforce's native architecture, Klient PSA prioritizes the needs of its users, enabling project teams to seamlessly interact with customers throughout the entire process, from sales to service delivery. Additionally, Klient's extensive suite includes features such as services proposals and CPQ, project and collaboration management, resource management, and billing and revenue recognition, ensuring that all aspects of service automation are covered. As a result, businesses can streamline their operations and improve efficiency, ultimately leading to better client outcomes.

What is Avaza?

Avaza provides a comprehensive platform for overseeing projects, monitoring time and expenses, issuing invoices, and processing online payments. This all-in-one tool streamlines project management, time tracking, and billing, enabling businesses to concentrate on their client relationships. It is particularly well-suited for freelancers, consultants, and small enterprises. Additionally, the platform can be accessed from any device, making it convenient for users on the go. With its user-friendly interface and robust features, Avaza enhances productivity and efficiency across various industries.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Jira
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Slack
Xero
Zendesk
Sage Intacct
Zendesk Sell

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Jira
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Slack
Xero
Zendesk
GitHub
Google Contacts
Google Docs
Google Workspace
Microsoft To Do
Wave Accounting
Wufoo
Zapier

API Availability

API Availability

Has API

Pricing Information

$15 per user per month
Billed annually
Free Trial Offered?

Pricing Information

$11.95/month
Free - $0
Startup - $11.95 per month
Basic - $23.95 per month
Business - $47.95 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Klient PSA

Date Founded

2014

Company Location

Canada

Company Website

klient.com

Company Facts

Organization Name

Avaza Software

Date Founded

2012

Company Location

Isle of Man

Company Website

www.avaza.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Revenue Recognition

Not specified

Categories and Features

Accounting

Accounts Receivable
Billing & Invoicing
Expense Tracking
Multi-Currency
Nonprofits
Project Accounting
Purchase Orders

Accounts Receivable

Billing & Invoicing
Online Payment Processing
Overpayment Processing
Partial Payments
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator

Expense Report

Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Time Tracking
Workflow Management

Professional Services Automation

Billing & Invoicing
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Resource Scheduling

Not specified

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Online Time Tracking
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Work Management

Access Roles / Permissions
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Project Management
Reporting / Analytics
Resource Management
Task Management
Time Tracking
Workflow Management

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