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What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

What is Dialaxy?

Obtain virtual phone numbers from more than 100 countries to connect with a global audience remotely through Dialaxy. With the extensive capabilities of Dialaxy, agents can seamlessly handle their calls and SMS communications without juggling various applications. We provide user-friendly options, including local, shortcode, and toll-free numbers, all equipped with calling and texting features. Elevate your customer service with our all-encompassing call center software, ensuring efficient communication and superior operational performance. This comprehensive solution enables businesses to maintain connections with their clients, regardless of their geographical location. By utilizing Dialaxy, organizations can streamline their communication processes and enhance customer satisfaction significantly.

Media

Media

Integrations Supported

HubSpot CRM
Zoho CRM
Aura365
Automate365
Chakra Sales CRM
HelloLeads
LifeLinkr
Meritto
MyClassboard
Nimble
OneHash CRM
Pipedrive
Salesforce
Sell.Do
Vitrify IVF Software
Vtiger CRM
Zapier
Zendesk
Zoho Desk
Zoho One

Integrations Supported

HubSpot CRM
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10 per month
1 free USA or Canada number

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Company Facts

Organization Name

Dialaxy Inc.

Date Founded

2023

Company Location

United States

Company Website

dialaxy.com

Categories and Features

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Not specified

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition
Keyword Tracking

Chatbot

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

IVR

Not specified

Sales Dialers

Not specified

Speech Analytics

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
Voice & Data Integration

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Voice Bot

Not specified

Categories and Features

Call Center

Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat

Virtual Phone Number

Not specified

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