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What is LeadNXT?

LeadNXT is an all-encompassing platform for communication and lead management that hails from India, seamlessly bringing together CRM, cloud telephony, the WhatsApp Business API, and omnichannel marketing into a singular, integrated solution. Established in 2014 and headquartered in Noida, this platform has impressively served more than 5,000 businesses across various sectors including real estate, education, healthcare, finance, insurance, retail, and banking, handling upwards of 50 million calls each month while achieving an exceptional uptime SLA of 99.9%. The system adeptly captures leads from multiple channels, utilizing scoring and distribution techniques while ensuring streamlined follow-ups through its integrated pipeline. Its cloud telephony features include IVR systems, toll-free and virtual numbers, click-to-call functionalities, and missed call services, while the WhatsApp Business API enables bulk messaging, chatbot automation, and effective routing of missed calls to WhatsApp. Moreover, AI-driven chatbots are implemented to qualify leads and promptly address inquiries at any hour, and the omnichannel marketing features support campaigns via SMS, email, voice broadcast, and WhatsApp, all enhanced by cohesive analytics that improve overall performance and strategic decision-making. In addition to its impressive features, LeadNXT continually evolves to meet the changing needs of businesses, ensuring they stay ahead in competitive markets.

What is IndiaCRM?

IndiaCRM is a cloud-based solution aimed at improving customer relationship management specifically for small and medium-sized businesses in India. It seamlessly combines lead capturing and contact management with a visually organized sales pipeline, making deal tracking effortless. The platform's sales features include lead follow-up, detailed reporting, and automation of tasks, while its billing system is designed to comply with GST regulations, accurately calculating CGST, SGST, and IGST. In addition, IndiaCRM provides extra modules for khata management, inventory control, human resources, payroll, and customer portals. Businesses can effortlessly collect leads from web forms and various online marketplaces, with functionalities that support a wide array of industries like real estate, healthcare, education, manufacturing, logistics, and retail. It is accessible through web browsers and mobile applications available on both Android and iOS, ensuring unlimited user access across its multiple business modules. Furthermore, the platform incorporates AI-powered lead scoring and automated task assignments to further enhance sales efficiency, allowing users to refine their workflows effectively. This comprehensive approach helps businesses to not only manage their relationships with customers but also to streamline various administrative processes.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

ChatGPT
Claude Desktop
Cursor
Gemini
IndiaMART
Model Context Protocol (MCP)
Perplexity

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$0
The free plan includes unlimited users and contacts, with no per-seat charge. The plan includes business modules such as CRM, GST invoicing, HR and payroll, inventory, and customer portal features.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

LeadNXT

Date Founded

2014

Company Location

India

Company Website

www.leadnxt.com

Company Facts

Organization Name

IndiaCRM

Date Founded

2023

Company Location

India

Company Website

indiacrm.in

Categories and Features

CRM

Not specified

Lead Management

Not specified

Categories and Features

CRM

Not specified

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