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What is LimeChat?

Enhance your brand's growth with an innovative level 3 conversational AI chatbot crafted specifically for the e-commerce sector. This intelligent assistant supports customers throughout their shopping journey, from exploring products to completing purchases, across multiple platforms including websites, mobile apps, Messenger, WhatsApp, Instagram, and SMS. By utilizing communication channels like WhatsApp, Messenger, Instagram, and SMS, you can significantly minimize customer drop-off rates at every point in the buying process. Our sophisticated AI chatbot, designed for e-commerce entities, effectively reduces bounce rates by offering instant support to customers when they need it the most. Engage with shoppers who prefer chat-based buying through features like Click to WhatsApp, Click to Messenger, and Google Adlingo advertisements, thereby enhancing their overall shopping experience. Moreover, you can re-engage past customers via chat remarketing initiatives, which can boost open rates significantly. With strong backend integration, the Limechat chatbot guarantees that customers receive timely notifications about their shipping progress. It also simplifies the handling of post-purchase questions related to order modifications and cancellations through automated workflows, resulting in an impressive decrease in resolution times by as much as 90%. This groundbreaking technology not only elevates customer satisfaction but also promotes repeat transactions by cultivating deeper connections with your customers, ultimately contributing to long-term brand loyalty. Additionally, the chatbot's ability to learn and adapt improves its effectiveness over time, making it an invaluable asset for any e-commerce business looking to thrive in a competitive market.

What is Intrawebix CRM?

Intrawebix CRM serves as a cloud-based customer relationship management tool specifically designed for small to medium-sized businesses, enabling them to manage sales, customer support, and appointment scheduling efficiently. The platform excels at organizing leads, contacts, deals, and customer interactions within a shared workspace, equipped with features like a Kanban board, lead scoring, forecasting, and detailed reporting. It also includes a shared inbox that integrates various messaging platforms including WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat, streamlining communication. Teams can take advantage of tools to create web forms and chatbots, synchronize calendars for seamless appointment booking, initiate email marketing campaigns, and automate a range of tasks to improve productivity. The incorporation of AI features enhances its functionality, offering smart reply suggestions, message translations, conversation summaries, and a voice agent to aid in calls and scheduling. Additionally, the system facilitates the generation of quotes and invoices, supports online contract signing, manages helpdesk tickets, maintains a comprehensive knowledge base, and provides a customer portal for user access. Developers are supported with a REST API and webhooks, allowing for tailored integrations to meet specific business needs. Moreover, the user interface is multilingual, accommodating languages such as English, Romanian, and Russian, which broadens its usability for diverse teams across different regions. Overall, Intrawebix CRM stands out as a powerful and adaptable solution for businesses looking to elevate their customer relationship management strategies, ensuring they can effectively nurture leads and streamline operations.

Media

Media

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Shopify

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Google Calendar
Microsoft Outlook
QuickBooks Online
Telegram
Viber
WooCommerce
WordPress
Xero
Zoho Books

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

LimeChat

Date Founded

2020

Company Location

India

Company Website

www.limechat.ai/

Company Facts

Organization Name

Intrawebix SRL

Date Founded

2025

Company Location

Moldova

Company Website

crm.intrawebix.com/en

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

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