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What is LinkLive?

Say goodbye to fragmented and uncoordinated interactions. With LinkLive, all the crucial tools needed for sophisticated digital engagement are seamlessly integrated into a single web platform. The age of the digital workplace has begun, providing the flexibility that you desire. LinkLive enables your teams to securely connect with customers from anywhere, at any time, and through the devices you regularly use, all without requiring any downloads. Our mission is to create and maintain intelligent connections that support healthier lifestyles and enhance financial security. Equip your customer service teams with a wide range of AI-enhanced communication tools, such as chat, text, voice calls, and video conferencing, all housed within one unified interface. Effortlessly switch between modes, share files, co-browse, and arrange follow-ups without the inconvenience of juggling multiple applications. Allow chatbots to manage routine tasks, enabling agents to focus on resolving more intricate customer inquiries. Additionally, utilize a variety of tools to analyze contact center data, evaluate agent performance, and strategically prepare for periods of high call volume. By simplifying these processes, LinkLive not only boosts operational efficiency but also enriches the overall customer experience, ensuring that both clients and teams thrive in this digital landscape. The future of customer engagement is here, and it's more connected than ever.

What is Gamma?

Gamma specializes in providing voice, mobile, and connectivity solutions specifically designed for businesses of various scales. Our network, which is entirely owned and managed by Gamma, is dedicated solely to business use, allowing us to deliver services with superior efficiency. This bespoke network has been developed from the ground up, enabling high degrees of automation and a governance framework that ensures outstanding platform security and uninterrupted service. By leveraging Gamma’s award-winning unified communications products, organizations can boost productivity, enhance adaptability, and encourage improved teamwork. Our diverse range of services includes everything from messaging and video conferencing to instant conferencing capabilities, all aimed at reducing costs and streamlining operations while simultaneously increasing employee engagement. As a key player in the Unified Communications as a Service (UCaaS) sector within the UK, Dutch, Spanish, and German markets, Gamma provides communication solutions through an extensive network of dependable channel partners as well as direct sales to customers. Our dedication to innovation and excellence in service makes us a reliable partner in the ever-changing realm of business communications, ensuring our clients are well-equipped to meet future challenges. With our comprehensive approach, businesses can rely on us for the tools they need to thrive in a competitive environment.

Media

Media

Integrations Supported

Integrations Supported

AspenPLUS
Axis LMS
GPT-Image-1
Hemi
Horizon Hosted Phone System
Microsoft Teams
Nomalys
The Thrive Platform
Yeastar P-Series PBX System
iomart

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Revation Systems

Company Location

United States

Company Website

revation.com/linklive/

Company Facts

Organization Name

Gamma Communications

Company Location

United Kingdom

Company Website

www.gamma.co.uk

Categories and Features

Categories and Features

SIP Trunk

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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