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What is LiveBank?
LiveBank emerges as a pioneering fintech platform that effectively combines the advantages of affordable self-service online banking with the personalized guidance typically found in physical branches. Acting as an omnichannel solution, it facilitates immediate and secure customer interactions across a variety of platforms, such as chat, video, audio, and social media, which significantly improves the remote advisory experience. Featuring an array of tools for collaboration, communication, routing, and recording, this platform allows users to create a tailored experience that fully leverages an omnichannel strategy. By empowering banks to engage with customers through attractive offers and timely assistance via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), and Biometrics, among other features, it transforms the way financial services are delivered. Uniquely, it is the first of its kind to integrate support for a bank's sales and operational workflows, enabling effective cross-selling and up-selling through personalized offer presentations. Additionally, LiveBank's versatile functionalities ensure that financial institutions can adeptly address the varied requirements of their clients, ultimately boosting customer satisfaction and loyalty while fostering long-lasting relationships. This comprehensive approach positions LiveBank as a game-changer in the fintech landscape, redefining how banks interact with their customers in a digital age.
What is Cross River?
We enable our clients to provide financial solutions that give consumers the ability to access services anytime and from any location. At the core of our operations is technology, which is reshaping the business environment for our fintech partners. Our offerings include efficient payment solutions such as ACH, wire transfers, card disbursement, and money transfers, all enabled through APIs while maintaining a strong focus on compliance. Moreover, we supply loan origination services for leading marketplace lending platforms, improving credit accessibility in the market. Our API-driven banking platform, known as the Cross River operating system, allows fintechs to seamlessly incorporate and utilize a range of customizable and secure banking services. We also present advanced financing options, including off-balance-sheet and asset-backed credit facilities, specifically geared towards supporting the expansion of our partners. Our dedication extends to addressing the needs of our communities by offering a tailored and comprehensive banking experience. Additionally, we conduct exhaustive risk assessments, due diligence, continuous testing, and monitoring to create a dependable internal compliance management system that fosters trust and security. This all-encompassing strategy not only encourages innovation but also fortifies our relationships with both clients and consumers. By prioritizing collaboration and adaptability, we ensure that our services remain relevant in an ever-evolving financial landscape.
Integrations Supported
Affirm
Coinbase
Finix
Kasisto KAI
Stripe
Visa Click to Pay
VoPay
Integrations Supported
Affirm
Coinbase
Finix
Kasisto KAI
Stripe
Visa Click to Pay
VoPay
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LiveBank
Company Location
Poland
Company Website
livebank24.com
Company Facts
Organization Name
Cross River
Date Founded
2008
Company Location
United States
Company Website
www.crossriver.com
Categories and Features
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring
Categories and Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring