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What is LobbyStack?

LobbyStack is an open-source AI receptionist designed specifically for small businesses, streamlining the management of phone calls, SMS responses, appointment scheduling, cancellations, and rescheduling, while also taking messages and facilitating human representative transfers when required. The platform allows business owners to manage everything from a centralized web dashboard, where they can customize the receptionist's functionalities, establish business hours, outline available services, handle phone numbers, and review the knowledge base along with call logs, transcripts, recordings, tasks, and customer interactions. By allowing integration of business-specific information, FAQs, guidelines, documents, and website content, the system can respond accurately to common inquiries. LobbyStack is especially advantageous for local service-oriented and appointment-driven businesses such as clinics, salons, repair shops, consultants, agencies, and home service teams. Its versatility is enhanced by the option to be used as a hosted cloud solution or to be installed on local servers. Moreover, it positions itself as a strong alternative to competitors like Myaifrontdesk, Upfirst, Goodcall, and Phonely, delivering a well-rounded tool for efficient customer interaction management. Overall, LobbyStack not only improves operational efficiency but also enhances customer satisfaction by ensuring timely and accurate communication.

What is Infercall?

Infercall operates as a cloud-based AI receptionist designed specifically for small businesses and service-focused teams. It efficiently manages incoming phone calls and website chats by utilizing essential business details like service offerings, pricing, hours of operation, policies, and required documentation. This smart receptionist can respond to frequently asked questions, determine the nature of calls, collect necessary information from callers, transfer calls, or record messages in an organized manner according to the guidelines set by the business. Furthermore, it supports various integrations that enable appointment booking, creation of follow-up tasks or customer records, and drafting of quotes or job creation. The platform provides valuable insights through call summaries, transcripts, recordings, and analytics for a thorough evaluation of performance. Businesses can choose to forward an existing phone number or use a designated Infercall number, with the ability to personalize greetings and languages while managing call functions through an intuitive web dashboard. This service is versatile enough to be applied in numerous sectors, such as trades, home services, salons, dental offices, and any organization that relies on appointment scheduling or inquiry management. By harnessing this advanced technology, companies can significantly improve their customer interaction and streamline their communication processes effectively, leading to enhanced operational efficiency and client satisfaction.

Media

Media

No images available

Integrations Supported

Google Calendar
Microsoft Outlook

Integrations Supported

Google Calendar
Calendly
Gmail
Google Sheets
Mindbody
Salesforce
ServiceM8
SuiteDash
Xero
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$30/month
Free: $0/month. Includes 30 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 25 MB of knowledge storage.

Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.

Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.

Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Free Version

Pricing Information

$5/month
US Starter is US$5 per month and includes 50 minutes; additional usage charges apply. Prices and usage rates vary by region.

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

LobbyStack

Date Founded

2025

Company Location

Canada

Company Website

lobbystack.com

Company Facts

Organization Name

Infercall

Date Founded

2025

Company Location

Australia

Company Website

infercall.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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