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What is Lydoh?

Lydoh serves as an AI-driven, cloud-based front desk solution specifically designed for independent healthcare facilities, including medical, dental, veterinary, chiropractic, and med spa practices. It operates round the clock, efficiently managing incoming calls, responding to frequently asked questions with pre-approved answers, and gathering requests for appointments, prescription refills, and other matters for staff review. Healthcare practices can use a dedicated phone number and receive detailed reports on both answered and missed calls, while also sending appointment reminders and communicating with patients through text messages. With customizable after-hours protocols, urgent calls can be directed to an available provider, and the dashboard meticulously tracks call logs and escalation instances. While Lydoh is built to avoid providing diagnoses or medical advice, it ensures that emergencies are promptly referred to the appropriate emergency services. Eligible practices have the opportunity to establish a Business Associate Agreement. The service is further enhanced by an intuitive web dashboard and mobile accessibility, which streamline the management of communications within the practice, thus improving the overall efficiency of patient interactions. This holistic strategy is designed to optimize operations while maintaining a strong focus on patient safety and satisfaction, ultimately fostering stronger relationships between healthcare providers and patients. By integrating advanced technology into daily operations, Lydoh aims to transform the way healthcare practices manage their front desk functions.

What is Call Simplified?

Call Simplified is a mobile app tailored to help healthcare professionals effectively and securely manage urgent patient communications outside of regular hours. Unlike conventional "On-Call" systems that can be cumbersome, expensive, and outdated, Call Simplified mitigates these issues by offering a more accurate, intuitive, and HIPAA-compliant method for managing calls. Leveraging advanced web-based technology, healthcare providers can alleviate the burden of call handling while also improving patient satisfaction. Our secure application, accessible on both iOS and Android devices, ensures that patient messages reach the right on-call professional, prioritizing the most urgent requests for immediate action. Providers can document and address patient queries efficiently, often without needing to engage in a voice call. Enjoy a more balanced after-hours experience; manage communications without disrupting family dinners or movie nights. Streamline the process by collecting and verifying essential patient information through straightforward online forms or voice prompts, thereby facilitating a smoother experience for both healthcare providers and patients alike. This innovative approach not only enhances efficiency but also fosters better communication and care delivery.

Media

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Media

Integrations Supported

Make
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$49/month
The Text plan is $49/month and does not include AI voice answering. The pricing index lists After Hours at $99/month with 300 voice minutes and Frontdesk at $249/month with 1,200 minutes; usage beyond included minutes is $0.25/minute. Other Lydoh product pages advertise a flat $199/month plan with unlimited calls and no overage. A 14-day free trial is available.
Free Trial Offered?

Pricing Information

$100 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zuzis LLC

Date Founded

2026

Company Location

United States

Company Website

lydoh.com

Company Facts

Organization Name

Priority Reply Networks

Date Founded

2015

Company Website

www.callsimplified.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

Business VoIP

Not specified

Telephony

Not specified

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Lydoh Reviews & Ratings

Lydoh

Zuzis LLC