Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Squaretalk Reviews & Ratings
    231 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,822 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    144 Ratings
    Company Website
  • Nextiva Reviews & Ratings
    11,202 Ratings
  • ULTATEL Reviews & Ratings
    100 Ratings
    Company Website
  • CallHub Reviews & Ratings
    422 Ratings
    Company Website
  • DialedIn Reviews & Ratings
    513 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,170 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website

What is MCUBE?

Explore MCUBE's revolutionary all-in-one omnichannel solution in Cloud Telephony Services, which redefines how businesses communicate. Say goodbye to the hurdles of traditional communication and embrace a cohesive experience that allows you to focus on your customers. This cutting-edge technology empowers organizations to provide exceptional customer service, boost efficiency, and unlock new avenues for growth. By leveraging MCUBE’s capabilities, you can completely reshape your interactions with clients and elevate your business performance to unprecedented levels. Embrace this transformation and watch your company thrive in a competitive landscape.

What is Daktela?

The cloud-based contact center operates as a central online communication platform that can be easily accessed and managed from anywhere. Its flexible software seamlessly combines all communication channels and customer information with insights derived from different business systems, with the goal of enhancing and personalizing the customer experience. This unified approach provides substantial benefits to businesses of all sizes, ultimately strengthening the bond between companies and their customers. By adopting this innovative technology, organizations can achieve greater efficiency and satisfaction, positively impacting both their operations and customer interactions. Furthermore, this shift can pave the way for improved performance metrics and a more engaged customer base.

Media

Media

No images available

Integrations Supported

CREDITONLINE
Creovai
Meritto
PropFlo
Sell.Do
Swift AMS
WhatsApp

Integrations Supported

CREDITONLINE
Creovai
Meritto
PropFlo
Sell.Do
Swift AMS
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

NA
Free Trial Offered?
Free Version

Pricing Information

€25
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VMC Technologies

Date Founded

2008

Company Location

India

Company Website

mcube.com

Company Facts

Organization Name

Daktela

Date Founded

2006

Company Location

Czech Republic

Company Website

www.daktela.com/global/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Popular Alternatives

Popular Alternatives

Twilio Flex Reviews & Ratings

Twilio Flex

Twilio