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What is Mark360?

Mark360 is a comprehensive cloud platform designed for customer messaging and automation, specifically aimed at businesses eager to engage with their audience through WhatsApp and Instagram. It provides a seamless integration of WhatsApp Business API campaigns, broadcasting features, and scheduled messaging flows, complemented by a no-code chatbot builder, AI-powered agents, and optimized customer journey management, all while maintaining a shared inbox for team collaboration and human agent participation. The platform enhances Instagram features by allowing automated replies for direct messages and comments, as well as commerce capabilities that connect to Shopify catalogs, which help businesses efficiently handle order updates, recover abandoned carts, and verify cash-on-delivery transactions. Furthermore, its compatibility with various business tools like Google Sheets, Razorpay, and CRM systems enables teams to manage customer interactions effectively. Geared towards ecommerce and direct-to-consumer brands, along with online retailers, service providers, educators, and marketing agencies, Mark360 equips users to proficiently manage marketing, sales, and customer support conversations. In addition to improving customer engagement, Mark360 also optimizes operational workflows across a wide array of industries, making it an essential tool for businesses looking to enhance their communication strategies. With its comprehensive features, Mark360 not only simplifies interactions but also fosters a more connected and efficient operational environment.

What is AIsoule?

AIsoule is an innovative cloud-based platform focused on enhancing customer engagement and automation by utilizing the WhatsApp Business Platform. It features a collaborative inbox that allows teams to efficiently manage customer interactions, as well as tools for overseeing contacts and leads, automating campaigns and follow-ups, and providing a visual interface for crafting automated chat workflows. This versatile solution not only supports customer interactions via WhatsApp but also integrates with other connected channels, offering functionalities such as directing chats to the right agents, organizing customer information, and monitoring conversations. With AIsoule, businesses can adeptly manage sales inquiries, provide customer support, execute authorized messaging campaigns, and automate ongoing customer journeys through this all-encompassing tool. Additionally, it boasts integrations with various commerce and automation software, and supports voice calls during compatible chat sessions. Tailored specifically for teams looking to optimize customer communication, AIsoule streamlines the automation of standard responses from a single cohesive interface, ultimately boosting overall operational efficiency. As a result, it serves as a vital resource for businesses striving to enhance their customer engagement strategies and foster stronger relationships with their clients.

Media

No images available

Media

Integrations Supported

Shopify
Razorpay
Stripe

Integrations Supported

Shopify
WhatsApp
WooCommerce
Zapier

API Availability

API Availability

Has API

Pricing Information

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Free Trial Offered?

Pricing Information

₹999/month
The Growth plan is ₹999/month plus 18% GST. A 7-day free trial is available. Meta bills applicable messaging charges separately; AIsoule adds no markup.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mark360

Date Founded

2024

Company Location

India

Company Website

mark360.ai

Company Facts

Organization Name

AIsoule

Date Founded

2024

Company Location

Canada

Company Website

aisoule.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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