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What is Mark360?

Mark360 is a comprehensive cloud platform designed for customer messaging and automation, specifically aimed at businesses eager to engage with their audience through WhatsApp and Instagram. It provides a seamless integration of WhatsApp Business API campaigns, broadcasting features, and scheduled messaging flows, complemented by a no-code chatbot builder, AI-powered agents, and optimized customer journey management, all while maintaining a shared inbox for team collaboration and human agent participation. The platform enhances Instagram features by allowing automated replies for direct messages and comments, as well as commerce capabilities that connect to Shopify catalogs, which help businesses efficiently handle order updates, recover abandoned carts, and verify cash-on-delivery transactions. Furthermore, its compatibility with various business tools like Google Sheets, Razorpay, and CRM systems enables teams to manage customer interactions effectively. Geared towards ecommerce and direct-to-consumer brands, along with online retailers, service providers, educators, and marketing agencies, Mark360 equips users to proficiently manage marketing, sales, and customer support conversations. In addition to improving customer engagement, Mark360 also optimizes operational workflows across a wide array of industries, making it an essential tool for businesses looking to enhance their communication strategies. With its comprehensive features, Mark360 not only simplifies interactions but also fosters a more connected and efficient operational environment.

What is Checkout DM?

Checkout DM is a social-commerce platform tailored for merchants and creators leveraging Instagram for selling their products. It seamlessly connects an Instagram professional account with a product catalog, enabling automated checkout processes through direct messages, which include product discovery, story replies, and comment triggers that initiate direct messages. Customers can conveniently receive product information and payment links directly in their Instagram inbox, while sellers benefit from a robust dashboard that allows them to manage chats, customer interactions, orders, returns, inventory, shipping updates, and sales analytics. Payments can be made through various integrated payment gateways or handled manually if preferred. Eligible plans come with enhanced features like shareable catalog pages, coupon options, follow-up reminders for abandoned carts, collaboration tools for teams, and outbound webhooks for integration with other services. By utilizing Checkout DM, businesses can adeptly manage product inquiries and order fulfillment through social interactions, eliminating the need for a separate online store. This creative solution not only simplifies the purchasing journey but also fosters stronger customer engagement on social media platforms, ultimately driving sales and enhancing brand loyalty.

Media

No images available

Media

No images available

Integrations Supported

Razorpay
Stripe
Shopify

Integrations Supported

Razorpay
Stripe
Instagram
PayPal
Shippo
Shiprocket

API Availability

API Availability

Pricing Information

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Free Trial Offered?

Pricing Information

₹1,499/month
The free plan is ₹0/month. The Starter plan is ₹1,499/month. Plans are billed monthly and can be canceled anytime. Checkout DM states there is no setup fee and no Checkout DM sales commission.
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Mark360

Date Founded

2024

Company Location

India

Company Website

mark360.ai

Company Facts

Organization Name

Checkout DM

Date Founded

2026

Company Location

India

Company Website

checkoutdm.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

Social Commerce

Not specified

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