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What is Mark360?

Mark360 is a comprehensive cloud platform designed for customer messaging and automation, specifically aimed at businesses eager to engage with their audience through WhatsApp and Instagram. It provides a seamless integration of WhatsApp Business API campaigns, broadcasting features, and scheduled messaging flows, complemented by a no-code chatbot builder, AI-powered agents, and optimized customer journey management, all while maintaining a shared inbox for team collaboration and human agent participation. The platform enhances Instagram features by allowing automated replies for direct messages and comments, as well as commerce capabilities that connect to Shopify catalogs, which help businesses efficiently handle order updates, recover abandoned carts, and verify cash-on-delivery transactions. Furthermore, its compatibility with various business tools like Google Sheets, Razorpay, and CRM systems enables teams to manage customer interactions effectively. Geared towards ecommerce and direct-to-consumer brands, along with online retailers, service providers, educators, and marketing agencies, Mark360 equips users to proficiently manage marketing, sales, and customer support conversations. In addition to improving customer engagement, Mark360 also optimizes operational workflows across a wide array of industries, making it an essential tool for businesses looking to enhance their communication strategies. With its comprehensive features, Mark360 not only simplifies interactions but also fosters a more connected and efficient operational environment.

What is Colibly?

Colibly is a cloud-based CRM solution designed specifically for businesses that manage sales and customer service interactions across multiple messaging platforms. It effectively merges various channels, including WhatsApp, Instagram, Messenger, Telegram, and website chat, into a single team inbox, offering features such as a sales funnel, customizable stages, calendar scheduling, task management, automation tools, sequences, macros, and quick response templates. Among its AI functionalities are bots that respond using business data and an assistant that suggests replies, summarizes conversations, rewrites messages, and transcribes discussions for ease of use. Users who subscribe to higher-tier plans gain access to additional features like WhatsApp broadcast capabilities, customer satisfaction surveys, lead qualification and recovery tools, Meta Ads conversion tracking, and WhatsApp calling functionalities. Moreover, the platform accommodates advanced users with a REST API and webhooks under premium subscriptions. Subscription costs are determined per team member, allowing teams to mix and match different plans, while WhatsApp messaging incurs separate charges. Colibly also offers a 14-day free trial of its Pro version for up to three users without the requirement of credit card details, making it a compelling choice for businesses looking to test its extensive offerings without any financial commitment. This trial period allows potential users to fully explore the capabilities of Colibly before making a decision.

Media

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Media

No images available

Integrations Supported

Razorpay
Shopify
Stripe

Integrations Supported

Facebook Messenger
Instagram
Telegram
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Free Trial Offered?

Pricing Information

MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Mark360

Date Founded

2024

Company Location

India

Company Website

mark360.ai

Company Facts

Organization Name

Colibly

Company Location

Mexico

Company Website

colibly.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

AI CRM

Not specified

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