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What is Mark360?

Mark360 is a comprehensive cloud platform designed for customer messaging and automation, specifically aimed at businesses eager to engage with their audience through WhatsApp and Instagram. It provides a seamless integration of WhatsApp Business API campaigns, broadcasting features, and scheduled messaging flows, complemented by a no-code chatbot builder, AI-powered agents, and optimized customer journey management, all while maintaining a shared inbox for team collaboration and human agent participation. The platform enhances Instagram features by allowing automated replies for direct messages and comments, as well as commerce capabilities that connect to Shopify catalogs, which help businesses efficiently handle order updates, recover abandoned carts, and verify cash-on-delivery transactions. Furthermore, its compatibility with various business tools like Google Sheets, Razorpay, and CRM systems enables teams to manage customer interactions effectively. Geared towards ecommerce and direct-to-consumer brands, along with online retailers, service providers, educators, and marketing agencies, Mark360 equips users to proficiently manage marketing, sales, and customer support conversations. In addition to improving customer engagement, Mark360 also optimizes operational workflows across a wide array of industries, making it an essential tool for businesses looking to enhance their communication strategies. With its comprehensive features, Mark360 not only simplifies interactions but also fosters a more connected and efficient operational environment.

What is ConvoHut?

ConvoHut is a digital platform tailored for automating marketing, sales, and customer support on WhatsApp, enabling businesses to efficiently handle leads, appointments, orders, and service requests through the messaging app. Teams have the capability to design automated workflows that include triggers, messages, pauses, response paths, and notifications; additionally, they can plan campaigns, categorize contacts and templates, and oversee interactions via a shared team inbox. These workflows can be triggered by multiple sources, such as entries in Google Sheets, Shopify events related to shopping carts or orders, or applications linked through Zapier. The platform provides detailed analytics for various campaigns and customer journeys, along with features for managing consents and a straightforward visual workflow builder. ConvoHut is commonly used to follow up with potential clients, recover lost sales from abandoned carts, send reminders for appointments, and deliver updates regarding quotes, invoices, or order statuses. By utilizing the WhatsApp Business Platform, ConvoHut serves a wide array of users, from marketing and sales teams to online retailers, healthcare organizations, service providers, and agencies. Moreover, this automation solution significantly boosts customer interaction and simplifies communication across multiple industries, fostering better relationships and enhancing overall efficiency. With its versatile features and user-friendly interface, ConvoHut stands out as a valuable tool for businesses looking to optimize their engagement strategies.

Media

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Media

No images available

Integrations Supported

Shopify
Razorpay
Stripe

Integrations Supported

Shopify
Google Sheets
WhatsApp
Zapier

API Availability

API Availability

Pricing Information

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Free Trial Offered?

Pricing Information

A$24/month
Growth is A$24/month billed annually as A$288 upfront per year, or A$34/month billed monthly and cancellable any time. It includes up to 1,000 reached customers per month, one connected sheet or store, one WhatsApp number and unlimited team members. Australian customers pay GST on top. Meta bills its per-message charges separately to the customer's Meta account; ConvoHut onboarding is included.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mark360

Date Founded

2024

Company Location

India

Company Website

mark360.ai

Company Facts

Organization Name

ConvoHut

Date Founded

2026

Company Location

Australia

Company Website

convohut.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

Marketing Automation

Not specified

WhatsApp Marketing

Not specified

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