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What is Mark360?

Mark360 is a comprehensive cloud platform designed for customer messaging and automation, specifically aimed at businesses eager to engage with their audience through WhatsApp and Instagram. It provides a seamless integration of WhatsApp Business API campaigns, broadcasting features, and scheduled messaging flows, complemented by a no-code chatbot builder, AI-powered agents, and optimized customer journey management, all while maintaining a shared inbox for team collaboration and human agent participation. The platform enhances Instagram features by allowing automated replies for direct messages and comments, as well as commerce capabilities that connect to Shopify catalogs, which help businesses efficiently handle order updates, recover abandoned carts, and verify cash-on-delivery transactions. Furthermore, its compatibility with various business tools like Google Sheets, Razorpay, and CRM systems enables teams to manage customer interactions effectively. Geared towards ecommerce and direct-to-consumer brands, along with online retailers, service providers, educators, and marketing agencies, Mark360 equips users to proficiently manage marketing, sales, and customer support conversations. In addition to improving customer engagement, Mark360 also optimizes operational workflows across a wide array of industries, making it an essential tool for businesses looking to enhance their communication strategies. With its comprehensive features, Mark360 not only simplifies interactions but also fosters a more connected and efficient operational environment.

What is GetGabs?

GetGabs is an AI-powered engagement platform designed to help businesses automate conversations and manage customer interactions across WhatsApp and Instagram. The platform brings together marketing, sales, and support tools into one centralized system that simplifies communication workflows. Businesses can use GetGabs to automate customer conversations with AI chatbots that respond instantly to questions, track orders, and handle common support requests. The platform also enables companies to run large-scale WhatsApp broadcast campaigns that reach thousands of customers with targeted offers and updates. Click-to-WhatsApp advertising features allow businesses to convert social media traffic into direct conversations, improving lead engagement and conversion rates. GetGabs includes advanced automation rules that trigger messages based on customer behavior, such as abandoned carts, birthdays, order deliveries, or inactivity. Incoming conversations can be automatically routed to the correct department or team member, improving response speed and customer satisfaction. The platform also offers a shared team inbox where agents can collaborate, assign conversations, and manage customer queries in real time. Businesses can create automated drip campaigns, collect information through WhatsApp forms, and showcase products using integrated catalogs. Secure WhatsApp payment capabilities allow companies to complete transactions directly within the chat interface. GetGabs integrates with a wide range of external tools including Shopify, Zoho, Zapier, and other CRM systems to support complete workflow automation. By combining AI automation, multichannel messaging, and integrated sales tools, GetGabs helps businesses turn everyday conversations into revenue opportunities.

Media

No images available

Media

Integrations Supported

Razorpay
Shopify
Stripe

Integrations Supported

Instagram
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Free Trial Offered?

Pricing Information

$5 per month
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mark360

Date Founded

2024

Company Location

India

Company Website

mark360.ai

Company Facts

Organization Name

GetGabs

Date Founded

2023

Company Location

India

Company Website

getgabs.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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