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What is Mark360?

Mark360 is a comprehensive cloud platform designed for customer messaging and automation, specifically aimed at businesses eager to engage with their audience through WhatsApp and Instagram. It provides a seamless integration of WhatsApp Business API campaigns, broadcasting features, and scheduled messaging flows, complemented by a no-code chatbot builder, AI-powered agents, and optimized customer journey management, all while maintaining a shared inbox for team collaboration and human agent participation. The platform enhances Instagram features by allowing automated replies for direct messages and comments, as well as commerce capabilities that connect to Shopify catalogs, which help businesses efficiently handle order updates, recover abandoned carts, and verify cash-on-delivery transactions. Furthermore, its compatibility with various business tools like Google Sheets, Razorpay, and CRM systems enables teams to manage customer interactions effectively. Geared towards ecommerce and direct-to-consumer brands, along with online retailers, service providers, educators, and marketing agencies, Mark360 equips users to proficiently manage marketing, sales, and customer support conversations. In addition to improving customer engagement, Mark360 also optimizes operational workflows across a wide array of industries, making it an essential tool for businesses looking to enhance their communication strategies. With its comprehensive features, Mark360 not only simplifies interactions but also fosters a more connected and efficient operational environment.

What is Interakt?

Interakt serves as a comprehensive WhatsApp CRM, campaign management platform, marketing automation system, and sales channel, empowering rapidly expanding E-commerce and D2C brands to efficiently handle customer interactions and boost sales volume through WhatsApp. By utilizing Interakt, businesses are able to interact with customers via a single dedicated WhatsApp number, transforming inquiries about products into actual sales, assisting customers in discovering and purchasing items directly on WhatsApp, recovering abandoned shopping carts, providing order details and updates, and maintaining 24/7 engagement through WhatsApp automation. Moreover, Interakt equips companies with the scalable infrastructure essential for their growth and expansion. It seamlessly integrates with various platforms such as Shopify, Instamojo, and other well-known e-commerce stores, CRMs, payment gateways, and business applications including WooCommerce, Zoho, Google Sheets, Razorpay, PayU, and Pabbly, positioning itself as the sole comprehensive WhatsApp business solution available for small and medium-sized enterprises. This versatility enhances its attractiveness to businesses seeking efficient customer engagement strategies.

Media

No images available

Media

Integrations Supported

Shopify
Razorpay
Stripe

Integrations Supported

Shopify
Facebook Ads
GarageBox
Google Sheets
HelloLeads
Magento
Make
Meta Ads
Quickwork
Stackreaction
Truto
Typof
Vasy
WebEngage
WhatsApp
WooCommerce
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Free Trial Offered?

Pricing Information

$12 per month
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Mark360

Date Founded

2024

Company Location

India

Company Website

mark360.ai

Company Facts

Organization Name

Interakt

Company Location

India

Company Website

www.interakt.shop/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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