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What is Marro CRM?

Marro is a cutting-edge CRM platform that automates routine business operations, all easily accessible via mobile devices. Leveraging AI agents, it adeptly handles inquiries, phone calls, and follow-up activities, enabling teams to unify leads, customer interactions, and subsequent actions in one central hub. With its customizable pipelines, lead distribution, and shared messaging inboxes for platforms like WhatsApp, Instagram, and Messenger, along with AI-assisted calling, appointment scheduling, and workflow automation, Marro provides a well-rounded toolkit. Companies can choose which actions agents can perform independently and which require prior approval, with all agent activities connected to designated lead records. Tailored workflows address the needs of various industries, including education, real estate, healthcare, and other service-oriented sectors. The "Ask Marro" functionality allows team members to retrieve information and complete tasks through a conversational interface, further enhancing operational efficiency. Additionally, a 14-day free trial is available without needing a credit card, and subscription pricing can be requested; however, costs for calls, WhatsApp messages, and extra AI services that exceed included credits will need to be covered by prepaid wallet funds. This combination of features positions Marro as not only a robust solution for improving efficiency but also as a versatile option for businesses aiming to elevate their customer relationship management strategies. By incorporating advanced technology and user-friendly features, Marro stands out as a reliable partner for organizations looking to streamline their operations.

What is 12Bot?

12Bot is a multifunctional cloud platform that enables companies to handle customer interactions through widely used messaging applications such as WhatsApp, Instagram, and Facebook. It offers features like AI-driven responses, smooth handovers to human representatives, user-friendly no-code workflows, a shared team inbox, lead generation capabilities, and an all-encompassing CRM system. Organizations can efficiently run messaging campaigns, manage product listings and orders, and support booking procedures all within chat environments. Furthermore, the platform is accessible via both web and mobile devices, provides API keys and webhooks, and seamlessly integrates with e-commerce solutions like Shopify and WooCommerce. Its MCP server supports the integration of AI assistants such as Claude and ChatGPT for creating tailored workflows and automations. Specifically designed for small to medium-sized businesses, 12Bot serves various local brands in industries such as retail, food service, real estate, healthcare, and education, enabling them to strengthen their customer engagement initiatives. The combination of these extensive tools and integrations not only simplifies communication for businesses but also significantly enhances customer satisfaction levels. In addition to its user-friendly features, 12Bot continually evolves to meet the changing needs of its users, ensuring they stay competitive in a dynamic market.

Media

No images available

Media

Integrations Supported

Facebook
Instagram
WhatsApp
Facebook Messenger
Google Calendar
Google Meet
MSG91
Razorpay

Integrations Supported

Facebook
Instagram
WhatsApp
ChatGPT
Claude
Claude Duet
Claude for Legal
Model Context Protocol (MCP)
Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

A 14-day free trial is available without a card. The Complete plan is priced by quote and includes up to 10 users. Additional users cost ₹299 per user/month. Plans are billed monthly or quarterly with no long-term contract. AI calling, chargeable WhatsApp messages, and AI usage beyond included monthly credits may require prepaid wallet credit.
Free Trial Offered?

Pricing Information

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

STAGIONE MEDIA LLP

Company Location

India

Company Website

www.marro.si

Company Facts

Organization Name

12MONDAY TECHNOLOGIES LLC

Date Founded

2025

Company Location

United States

Company Website

12bot.io

Categories and Features

AI CRM

Not specified

Categories and Features

AI Chatbots

Not specified

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