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What is Mawidi?

Mawidi provides customized AI solutions aimed at automating reception and appointment processes in both Arabic and English, primarily targeting service-oriented businesses in Qatar, with its headquarters situated in Doha. The platform is equipped with tailored workflows for WhatsApp and voice communications, which streamline booking inquiries, oversee appointments in Mawidi, and enable rescheduling, cancellations, and handoffs to the staff of the business. For selected services, clients can utilize deposit payment links via a specific company payment account, receiving payment confirmations once transactions are completed successfully. The features accessible to users vary based on their selected plan, the service providers they engage with, and their overall business setup. It is important to verify the required languages, booking protocols, and escalation methods before activating the service. As of now, there is no integration with Google Calendar or Outlook that allows for the creation of customer booking events in those calendars. Users should also take the time to examine the pricing information to understand the most current terms tied to each plan. Furthermore, Mawidi is committed to refining its services by actively considering user input and analyzing market developments, ensuring that they remain responsive to the evolving needs of their clientele. In doing so, they strive to maintain a competitive edge in the rapidly changing landscape of AI solutions for businesses.

What is ArabDox?

Sakhr has developed a robust Knowledge Management suite called ArabDox, designed to help users classify, organize, index, store, and retrieve documents in Arabic, English, and French. This solution has undergone extensive testing in Intel labs and has successfully supported over 12,000 users while managing a vast repository of 10 million documents, all within a Microsoft-based ecosystem. Numerous government entities and organizations that encounter challenges with large volumes of paper documentation and archiving have turned to ArabDox to optimize their processes, safeguard sensitive information, and reduce reliance on paper. Noteworthy clients making use of this solution include the Arab Bank for Economic Development, the Qatar Embassy in the United States, and the Abu Dhabi Tourism Authority, illustrating its versatility and effectiveness across different sectors. Furthermore, this pioneering tool not only boosts operational efficiency but also resonates with the increasing focus on digital transformation in the realm of document management, ultimately paving the way for a more streamlined future in information handling.

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Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$279
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Mawidi

Date Founded

2023

Company Location

Qatar

Company Website

mawidi.com/en

Company Facts

Organization Name

Sakhr Software

Company Location

United Arab Emirates

Company Website

www.sakhr.com/index.php/en/solutions/knowledge-management

Categories and Features

AI Receptionists

Not specified

Categories and Features

Knowledge Management

Decision Tree
Knowledge Base Management

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