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What is Mawidi?

Mawidi provides customized AI solutions aimed at automating reception and appointment processes in both Arabic and English, primarily targeting service-oriented businesses in Qatar, with its headquarters situated in Doha. The platform is equipped with tailored workflows for WhatsApp and voice communications, which streamline booking inquiries, oversee appointments in Mawidi, and enable rescheduling, cancellations, and handoffs to the staff of the business. For selected services, clients can utilize deposit payment links via a specific company payment account, receiving payment confirmations once transactions are completed successfully. The features accessible to users vary based on their selected plan, the service providers they engage with, and their overall business setup. It is important to verify the required languages, booking protocols, and escalation methods before activating the service. As of now, there is no integration with Google Calendar or Outlook that allows for the creation of customer booking events in those calendars. Users should also take the time to examine the pricing information to understand the most current terms tied to each plan. Furthermore, Mawidi is committed to refining its services by actively considering user input and analyzing market developments, ensuring that they remain responsive to the evolving needs of their clientele. In doing so, they strive to maintain a competitive edge in the rapidly changing landscape of AI solutions for businesses.

What is CliniCall?

CliniCall offers a valuable service for medical and optical offices by handling incoming patient calls during busy times or when staff members are unavailable. These practices keep their current public phone numbers and can specify how calls are routed to the service. The system follows defined routing protocols, allowing it to transfer calls to a live front desk when possible and create callback requests for matters that need personal follow-up. In addition, it supports direct appointment scheduling through compatible booking systems, which are verified during the onboarding phase. The user-friendly dashboard for practices aggregates call logs, summaries, and outstanding tasks for streamlined management. Operational phone lines support both French and English, ensuring clear communication with all patients. Subscription plans start at EUR 149 per month per location, excluding VAT, with the setup fee outlined separately. Furthermore, potential clients can arrange a 30-minute demo to delve deeper into the features available. This all-encompassing solution is designed to improve operational efficiency while guaranteeing that patients receive prompt assistance, making it an essential tool for modern healthcare practices.

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Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$279
Free Trial Offered?

Pricing Information

EUR 149/month/location + VAT

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Mawidi

Date Founded

2023

Company Location

Qatar

Company Website

mawidi.com/en

Company Facts

Organization Name

AInnovate (EXIGE SARL)

Company Location

Luxembourg

Company Website

clinicall.cc/

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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